bureaucracy. It shows the system of rules and it is formal because every procedure and practice need to be followed. The bureaucratic organisations have the hierarchy of authority (structure) and they treat the employee in impersonal. Moreover, the fixed boundary which means the full-time tasks and every employee has the official duty. These three aspects illustrate that bureaucratic organisations are associated to the instrumental rationality. They are doing the things right (Knights&Willmott,2007)
stated conflict in organization a verb as to struggle, contend or contradict. To be more specific, conflict is one of the significant phenomenon happens in workplace which then Pony (1967) divided it to three types which are bargaining conflict, bureaucratic conflict and systems conflict. Moreover, Whitfield also proposed that wide ranging and varied are the principle reason that cause conflict in