Burn Out Critical Case Analysis

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Critical Incident Analysis: Burnout syndrome It was my 11th week of clinical in tertiary care hospital. On that day, I had experienced an incident that I would like to reflect upon. I was assigned to a female patient with diagnose of third stage breast cancer. After taking her interview, I came to know that patient and even their family member didn’t know any thing about the patient prognosis and they were too worried to know about. For that reason, I went to doctor and inquired that whether doctor had told them about the patient prognosis or not. In response to my question, doctor got irritated and replied in a very rude manner. He said, “you want me to tell patient that when he would gone to die? Or…show more content…
Furthermore, he was the only reliable person, whose collaboration was very significant for me. The end result was that as a nurse, I remained an outsider in my patient care and was not able to provide education about her prognosis and treatment. I thought, if I get some cooperation from doctor side, I might able to take some steps in order to prepare the patient from short term and long term goal. After that I thought if patient family member would stand in place of me, they may develop the same feeling which I had developed. If I put my self in doctor’s shoes, I may develop the same pathetic response which doctor had developed. Here my personal bias came. I thought that doctor is the one who convince their patient by their proper education and sympathetic nature. But, by looking at the response of that doctor, I generalized the act of one medical staff with all the paramedical staff and create negative feeling about all of them as well. As I analyzed this incident, I identified some assumption that I was keen to know, why the doctor behaves in that way. What is the main reason that enforces the doctor to do so? Through which, I came to know about the concept of burn out. According to sharol f. Jacobson (1987), “ burnout is the loss of concern for the people with whom one is working… characterized by an emotional exhaustion in which the professional no longer has any positive feelings, sympathy, or respect for client or patient…(p.99).
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