Bus 430 Assignment 1: Lenscrafters Case Study

* Choose at least two OM activities in Exhibit 1.1 from Chapter 1 of the text. Evaluate how each of the activities impacts the management of goods and services that Zappos provides. Include one to two examples

Evaluate key elements of the selected production or service organization’s operational efficiency with its operational strategy. Determine three (3) tasks that do not align with the operational strategy. Determine the weaknesses that are evident in each task.

Note: You must copy and paste this grading sheet into your paper and place it at the end of your paper when you turn it in. Papers without this grading rubric will not be accepted.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.

Lenscrafters created systems and utilize others programs to increase their growth and overall company advancement. The system that was put in place helped the company bottom line based on the growth in the international and domestic market. They combine both systems and improved the ability to share information. The technology approach helped within manufacturing. The company grew geographical due to speed that streamed from their technology sources. Digital technology has transformed the eye exam given by new tools. has taken it step further and used it within the physical location. They currently have vision profiler, lens profiler, and digital retinal scan.

Operations refer to the day to day working of the company. By developing operational strategies, companies implement effective systems that support resources, and determine the steps needed to continue success. Some methods are Customer Driven, Core Competencies, Development of Product and Services, and finally Corporate Strategies. However, I will focus on Operational Strategies within Lenscrafters. The day to day involves the backend and detailed flowed among their different departments. The approach followed by Lenscrafters is to ensure it is followed and effective. It also helps to manage long term issues and their production of their product and services. The purpose it to have a product that is considered tailored to the consumer and

LensCrafters was founded in 1983 by Dean Butler and today LensCrafters is the largest optical retail brand in North America in term of sales. LensCrafters has a total of 1,219 stores, 1,013 in North America and 206 stores in China and Hong Kong. Their headquarters is located in Mason Ohio and is owned by Luxottica Group which is an Italian company that is the largest eye ware company in the world. Luxottica makes or licenses many expensive designer eye ware. LensCrafters provide expert care at every store that’s helps provide their clients find the right lens and the perfect fit. LensCrafters operating strategy, competitive advantage, and ability to keep incorporating new technology while maintaining or exceeding in quality standards

This analysis delves into the company’s operation management principles to interpret its successful strategies and offer future recommendations.

Grading for this assignment will be based on answer quality, logic/organization of the paper, and language and writing skills.

Susan and Gray should analyze their organization chart they created. It will help them understand the functions and identify the people to interview. In addition, the charts should be verified. Susan and Gray should conduct an interviews, since it is the primary method of obtaining information during the preliminary investigation. The primary purpose of the interview is to uncover facts. Additionally, they can observe the current system of operations. They can also analyze their data with a Pareto chart or a scatter diagram. They are a solving problem tools and they can with problems with inventory or find correlations between two variables.

8- Do a market research for the same industry and try to implement a competitive solutions that will be a very good advantage for the organization.

1. Evaluate Lens Crafters' operations strategy and explain how the organization seeks to gain a competitive advantage regarding sustainability.

As a consultant at Global Strategy Associates Corp. and recently assigned to submit a written assignment within forty eight hours about a new client “Argosis”. Argosis is new startup focused in technology and innovation industry. My boss underlined the main issues that Argosis have and noted: “Argosis, a repeat client, has a problem. The immediate concern is that sales are up, profits hardly go up, and ROI (return on investments) keeps slipping. The firm also wants to develop a global presence, but does not know how to do it. It seems like a straightforward case. But you should go and talk to the firm yourself for the details. The CEO’s name is Phil.” (Ungson & Wong. pp, 522). Through this assignment, Sarah will try to go through

Choose a minimum of three of the following areas of Operations Management that you think are likely to most impact the success of your Chosen business and justify your selection of each. (Suggested minimum 2000 words)