Business 201 Final Exam

1437 Words May 24th, 2012 6 Pages
Principals of Management – 201
Final

Chapter 8:

1. Define: Authority; Power; Responsibility. Briefly describe the differences between them.

Authority refers to a manager’s inherent right to give orders, delegate tasks, make decisions and use resources as they see fit. Power refers to the extent that said manager is able to influence others so that they willing respond to orders. Authority and power are different from one another because while all managers have an inherent authority, not all of them have power over their employees. All managers can give orders, but they cannot all influence to the extent that their employees will follow their orders without question. Responsibility is the obligation that one has to
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Reinforcement is the method by which employers provide incentives to their employees to work harder. These can come in the form of positive incentives, such as rewards or bonuses or negative incentives, such as a punishment.

Chapter 13:

6. Briefly name and describe the 5 stages of group/team development.

The five stages of group/team development are: forming, storming, norming, performing and adjourning. In the forming stage, the group members get aquainted with one another and figure out what the goals of the group are. In the storming stage, individual personalities within the group emerge and group members start to figure out what their roles will be. In the norming stage, the group begins to find unity and group members resolve their differences. In the performing stage, the group members solve problems and focus on completing their assigned task. In the adjourning stage, the group begins to disband and the members transition out and into other projects.

Chapter 14:

7. What are the 5 sources of power that leaders/managers use?

The five sources of powers that managers use are: legitimate power, reward power, coercive power, expert power and referent power. Legitimate power is an inherent power that all managers have simply because they are the manager and have authority over their subordinates. Reward power is a power that all managers have where they can promise or give rewards to
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