Business Analysis : Business Communication

1539 Words Oct 27th, 2016 7 Pages
Business communication Task 1

Types Business example Purpose Source
Verbal- A spoken method of communication usually face to face e.g. a meeting with staff. Tesco staff meeting to organise a fundraiser for a nearby charity raising money for Cancer research. The purpose of this would be to invite support for activities e.g. Bag packing campaign or family fun day. Internal: Administration/marketing departments discuss how they will raise money for the charity.
External: Local council. Tesco asks permission to hold a family fun day.
Written- Usually in the form of a letter or leaflet e.g. a letter of complaint. Tesco receive a letter from a customer about the over crowdedness of their carpark which caused his car to be blocked in by another This could be used to inform future developments such as expanding the carpark or introducing a certain system so cars can easily navigate through the carpark. Internal: Administration department takes steps into expanding the carpark
External: The government needs to give Tesco planning permission to extend the carpark
Onscreen- A presentation or web show of some sort e.g. Training PowerPoint presentation. A presentation to the managers of Tesco to inform them on how to improve and train their departments staff. Strategic direction that leads to the achievement of goals and targets thusly making the store more efficient. Internal: The marketing department prepares the PowerPoint for the managers.
External: They use…

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