Business Communication

8242 Words Jul 24th, 2015 33 Pages
IIBM INSTITUTE OF BUSINESS MANAGEMENT

Answer Sheet

Business Communication

Rahul Sancheti

14/07/2015

The Detailed study Of The Business Communication has Been Submitted To The IIBM Institute Of Business Management

Answer Sheet
Business Communication
Section A: Objective Type & Short Questions
Part one:
Multiple choice:
1. __________is an essential function of Business Organizations:
a. Information
b. Communication
c. Power
d. None of the above
Ans:B

2. Physiological Barriers of listening are:
a. Hearing impairment
b. Physical conditions
c. Prejudices
d. All of the above
Ans:A

3. Which presentation tend to make you speak more quickly than usual:
a. Electronic
b. Oral
c. Both „a‟ and „b‟
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Define 7C‟s of effective communication.
Ans: There are 7 C’s of effective communication which are applicable to both written as well as oral communication.
These are as follows:
1. Completeness - The communication must be complete. It should convey all facts required by the audience. The sender of the message must take into consideration the receiver’s mind set and convey the message accordingly. A complete communication has following features:
 Complete communication develops and enhances reputation of an organization.
 Moreover, they are cost saving as no crucial information is missing and no additional cost is incurred in conveying extra message if the communication is complete.
 A complete communication always gives additional information wherever required. It leaves no questions in the mind of receiver.
 Complete communication helps in better decision-making by the audience/readers/receivers of message as they get all desired and crucial information.
 It persuades the audience.
2. Conciseness - Conciseness means wordiness, i.e, communicating what you want to convey in least possible words without forgoing the other C’s of communication. Conciseness is a necessity for effective communication. Concise communication has following features:
 It is both time-saving as well as cost-saving.
 It underlines and highlights the main message as it avoids using excessive and needless words.
 Concise communication provides short and essential
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