Business Communication Trends

844 WordsJul 31, 20104 Pages
BUSINESS COMMUNICAYION TRENDS Douglas E. Williams COMM285 February 15, 2010 Bryan Spearman “Mr. Watson come here I need you” Alexander G. Bell said during his famous phone call to his assistant. Mr. Bell not only invented the telephone he develop a trend in business communication. Business communication trends change as society changes and some current trends in business communication will be discussed throughout this paper. The trends discussed will answer the following three questions. What role does business communication play in day to day activities? What trends can be found in the workplace? What message types have resulted because of these communication trends? What role does business communication play in day to day…show more content…
What message types are results of these communication trends? Message types can be broken down to informing, to persuade, and to build goodwill. Technology and globalization are driving business communication towards faster, efficient, and more convenient methods for delivering messages. Today more than ever people are using emails, text messaging, and instant messaging to communicate with co-workers, subordinates, supervisors, peers and even vendors. Although these new message types are fast, efficient, and convenient the communication process still needs to effective. For the communication to be effective the following needs to be considered: who is the audience, what is the purpose, and what information must be included. Communication is very important in business today much as it was when Mr. Bell phoned Mr. Watson and asked him to come and see him. Technology continues to be a driving factor to ever changing business communication trends. With all the advances in communication trends Mr. Watson might have received an email, an IM, or a text message from Mr. Bell instead of the famous phone call. References John S. Challenger 2010 Workplace Trends for the 21st Century. USA Today (Society for the Advancement of Education). Retrieved from 15 Feb, 2010.
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