Business Decision Making Case Study: The Perspective of the Passengers Regarding Their Choice of Transportation

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TOSHIBA BA5001x Analysis Report Business Decision Making Table of Contents Part 1 . 2 Introduction 2 Analysis 2 Question 2 2 Question 4 2 Question 5&6 2 Question 7 3 Conclusion 3 Part 2 . 4 Introduction 4 Analysis 4 Conclusion 5 Appendix 1 6 Question 2 - Output 6 Question 4 - Output 9 Question 5- Output 11 Question 6- Output 12 Question 7a - Output 14 Question 7b and 7c - Output 24 Appendix 2 26 Table 2.1 26 Table 2.2 27 Table 2.3 28 Table 2.4 29 Table 2.5 30 Chart 1 31 Chart 2 31 Chart 3 31 Table 2.6 32 Part I Introduction This study is designed to ascertain the perspective of the passengers regarding a number of issues including: how often passengers use the railway, how long it takes passengers to reach the stations, the types of tickets used, the reasons for the journeys, the passengers' views on the facilities at each station (Appleton, Newtown, Oldingham and Sheldon), and If there are particular problems at one or more of the stations. This study was conducted using a sampling of 250 passengers selected randomly as they left one of four stations. Analysis Question 2 An analysis of the data reveals the average time participants took to reach the departure station was about 16.7 minutes. Fifty percent of the respondents stated they reached the station within seventeen minutes. Travel times to the station ranged from 2 to 35 minutes, and the middle 50% of the participants took between 14 and 20 minutes.
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