INTERNAL ENVIRONMENT ANALYSIS Know a leading Business Enterprise and its Internal Environment Executive Summary This assignment looks at Capital One at its Internal Environment level. This level mainly concentrates on the companies value system, practices and policies. Capital One’s value system is extremely integral to the running of the business, as these values guide the company on every aspect of decision-making. The company has well defined laid down guidelines, policies and practices that ensure that all stakeholders (employees, management, Board of Directors and even third party providers) follow the values in every action. The company has been able to generate a strong brand association with its values and they have in turn …show more content…
Along with maintaining a holistic and nurturing culture in the organization it is one of the top performers in the credit and debit industry. It has shown positive growth in its financials and maintained stability in the stock market. Though the company has not outperformed its industry trend, it has outperformed the markets. The company is able to well only because it has a very capable management at the helm. Under the leadership of its founding member, Richard D. Fairbanks, the company has created a culture which is a strong reflection of the founder’s own style. The key executives and members of the board are people from the industry who have come from high positions in credible firms and with a vast gamut of relevant experience. This not only indicates that the company is in good hands but also adds credibility to the company as a whole. Quick Overview Type Public Industry Financial services Traded as NYSE: COP S&P 500 Component Founder Richard Fairbank Nigel Morris Headquarters Tysons Corner, Virginia, United States Products offered Retail banking Credit card services Loans Savings accounts Divisions Auto finance CapitalOne 360 National direct bank Level money Revenue Net Income US $ 24.176 billion US $4.156 billion Numbers of employees 41,100 Website www.capitalone.com Capital One is one of United States top 10 largest banks based on
It is working efficiently within its resources and does not require any additional funds from outside resources for its operations. Its plan to pay off its debt by applying the company’s profits to repay long term debt is a good plan for the company to lessen incidental expenses that relates to it. The company should regularly review its performance and match it against the industry mark in order to ensure that it is functioning at an optimum and effective level which is beneficial to its
Capital One has a long history of creating long standing relationships with their customers. They have achieved this through a complex marketing strategy, This strategy has propelled them forward, allowing for them to conquer feats unlike any other companies. Although this strategy has faced both its ups and downs, meaning it has undergone a multitude of changes throughout the years. Capital One’s marketing strategy has created both successes and failures, but with it’s growing nature will continue to strive for excellence, as shown from previous accounts.
Strong branding- They have a strong presence in the European, American and Asian market as an established firm. They have been able to create a unique brand image in the minds of consumers by differentiating themselves from other companies through the ensuring of the best premium quality products.
Easy visibility of the company and recognition of its brand name, due to unparalleled marketing strategies
We appreciate the trust and confidence you have placed in the management team, together we are working to build a company that provides steady earnings and consistent growth. 2023 resulted in an industry leading share price increase of 4.08%. The management team continues to create long-term steady growth while simultaneously investing heavily in employee training, as well as research and development. Prolific Coaches is strongly focused on employee satisfaction and we are proud to report the lowest turnover rate in the industry. By investing in employees, the company has reduced overall cost, realized learning curve advantages, and created the most experienced pool of employees in the
The best strength factor for this corporation is the low cost strategy and the great relations between employees and low attrition rates. In addition to that, they have a strong CSR Program
The main purpose of this paper is through the company 's external and internal environment analysis to evaluate the company in the industry and future developments. Assess the external environment mainly through PESTLE Analysis and Porter 's 5 Forces. Strategic Recourses & Capability Analysis for internal environmental assessment is conducted. Finally, the company somehow SWOT analysis, concluded ••••
Its primary objective was, simply put, to become the “most recognized and respected brand in the world.” This objective required most of the
The company has also been accredited for having maintained a high degree of diversity coupled by its ability to maintain top quality in the standards of its products. Not only has the company retained a good reputation with its clients but also maintained an excellent corporate responsibility track record. This has built the public trust in the brand and is proud to be associated with it. To the wonder of many, the company has year over year continued to yield profits way over its competitors. To maintain such a success has been pre-determined by the way it has a strict, slow growth policy which ensures that it dominates a market before moving on to dominate another market, and despite the slow nature, the company has now emerged to be one of the fastest growing companies in the United States.
* It corporate social responsibility principles make it a favorable brand within the communities it operates as well as with customers.
It’s noticeable how the company’s operations have been deteriorating as they are having a more difficult time translating sales into cash. Their A/R turnover is not where it needs to be, and in line with that, their liabilities are increasing as well. The company has also been inefficient with the use of their assets as their current activity ratios are not up to par with the industry standards.
The company’s brand recognition is visible globally. It also possesses strong capital resources and has exhibited positive results to its shareholders in the past.
The tag line of the company was quality, service, reliability and ethics where it had
It is defined as all the forces or conditions that are available within an environment that affects an organization and business. It is also known as controllable factors because business can control them. The internal environment deals with the management of resources like human resources, physical resources, technology, monetary resources and others that constitute the organization in order to implement or execute a strategy. Internal environment also includes culture and other intangible aspects like teamwork, coordination, efficiency level of employees, employee’s salaries and monitoring costs. The strategy for competition should also be in sync with the internal resources especially the internal environment.
The internal business environment includes factors within the organisation that impact the approach and success of the business operations. Formerly presented as core competencies, capabilities, leadership style and culture of an organisation. To understand its sources of competitive advantage from within a firm or an organisation will implement specific tools such as SWOT analysis (Strength, Weaknesses Opportunities and Threats), Value chain analysis, Resource based view, VRIO framework and BCG Matrix for instance.