Business Ethics : Ethics And Ethics Of United Airlines

There are conflicting expectations of the nature of a company’s responsibilities to society. However, those companies that undertake what may be termed ‘Corporate Social Responsibility’ must decide; what are the actual social responsibilities of these companies? I will present a possible paradigm. Also, I will look at the benefit to the business that employs proper management as compared the business with poor management. This research paper describes my view of corporate social responsibility and compares the social responsibilities of Delta Air Lines and Spirit

The terrorist attacks on September 11, 2001 shook the United States in a profound way, deeply upsetting the national perception of safety within U.S. borders. No industry or sector of the economy felt the impacts of these events more than the airline industry. Both the immediate reaction to the attacks and the long-term repercussions have negatively affected the industry. Today’s airline industry is much different than it was prior to September 11. There is a much smaller work force, more low-cost carriers, more security and more fees associated with flying.

American airline trying to address the recommendation that are made by the labor unions to make sure of the employee contentment, conviction and satisfaction to be avoiding the publicity scandal that can happen. For example, the personnel of the American airline recently, the flight attendants, suffered headaches, hives and rashes. At first nobody could know what’s happening, but then it was emphasized that the new uniforms were the culprit. According to the Association of Flight Professionals (APFA), more than 1,600 employees have grown up complaining of skin problems and some other problems. Due to the increasing number of complaints, the Association of Flight Professionals were asked to ask American Airline to test the uniforms and replace them so

The success of Southwest Airline and their substantial growth are unquestionable, despite some of their recent setbacks, and they are even used as an example in American business colleges as one of the best organizations to work for. They have been often praised for their culture of going the extra mile for their employees and customers; and consequently they have a series of unions which historically they have had good relations with. As previously discussed in actuality southwest is having some internal disputes over the new union contracts and this is causing turmoil within the company (Maxon, 2014).

The situation of the U.S airlines has been affected by a number of factors through time and is not a secret that has been passed by moments difficult, especially in the economic part. One of these factors were the terrorist’s attacks of 911. No other event in history has changed the way of doing business that the fateful events of September 11, 2001. Apart from the significant human loss, the millionaire impact to the economy of New York and in the United States and multi-million dollar expenditure associated with the global war against terrorism, attacks on the World Trade Center (World Trade Center or WTC) in New York and the Pentagon trembled the authority of the United States, at a time when it was going through a recession. All this made

Dao was treated “as a piece of meat” with attendants “forcibly dragging him from the plane”. Customer complaints have gotten out of control for United Airlines and more instances continue to arise. In the textbook Organizational Behavior: A Practical Problem Solving Approach, it was stated United was responsible for 43% of all airline customer complaints, and in 2015, had to pay $2.8 million dollars in fines (Kinicki, Fugate, 2016) for similar instances to Dr. Daos, where they even made a customer with cerebral palsy crawl of the flight he was on because there was no wheelchair available. Secondly, United Airlines tarnished customer relations has had some subsequent effects on the companies’ relationships’ with its’ employees. With the intent to focus on cutting costs in all areas of the company, between layoffs, furloughs, and baggage handling, United Airlines employees have to take the backlash of emotions from the customers who are unhappy with the procedures of the airline company. This has caused long standing issues between the airline company and flight attendants, pilots, and gate agents trying to outsource work contracts through United. (Kinicki, Fugate, 2016). The issue is not just with the employees of United Airlines then, but with the company as a whole including the board of directors, CEO, and higher-ups that respond to the shareholders.

Three general principles will guide the move towards sustainability. Firms and industries must become more efficient in using natural resources; they should model their entire production process on biological processes; and they should emphasize the production of services rather than products. Versions of the first principle, sometimes called eco- efficiency, have long been a part of the environmental movement. "Doing more with less" has

September 11, 2001, was a horrific event that rocked the world and the way people viewed the safety of airline travel. The airline industry was hit the hardest after that day and it was uncertain if they could regain their customer’s

United Airlines moved closer to a fallout this week, as a result of the incident where the police dragged out a paying passenger off one of their flights. Dr. Dao was assaulted by Chicago police and suffered a concussion and other injuries. The controversy is still under investigation by both United and the aviation department.

Business ethics refers to the consideration of moral decisions and responsibilities in the process of operating a business. Business ethics, practiced throughout the deepest layers of a company, become the heart and soul of the company 's culture and can mean the difference between success and failure. Values drive behavior and therefore need to be consciously stated, but they also need to be affirmed by actions. Ethical business environments are created with foundations of integrity, accountability and commitment.

Southwest Airlines represents a rather unique organizational force that has driven the company to success since its inception in 1971. One of the most unique features about the organizational structure is that it is largely decentralized and employees are openly welcomed to express their opinions on a wide range of organizational issues. However, despite the "hands off" management strategy, the company consistently ranks as one of the top airlines in regards to customer complaints; in 2008, for example, the company received 0.25 complaints on average for every one hundred thousand passengers who used the aviation services (Triangle Business Journal, 2009). This analysis will look at some of the organizational factors that have contributed to the success of Southwest Airlines over the course of the last few decades.

Every business tends to face threats during its operations, however what is important is how the organization handles its threats. The main threats that the United Airline faces include. Future oil prices, intense competition and the world economy.

The airline industry is interpreted as being very unstable due to the immediate reaction to tragedies. The airline industry was affected following the September 11th tragedy and it affected other industries indirectly. The airline industry plays a key role in

Should Harry Stonecipher have been fired for having a consensual affair with another executive at Boeing Aircraft? The answer is most decidedly yes. In many people’s eyes this affair could have violated the company’s code of conduct, and went against the reason Harry Stonecipher was hired. His actions showed flaws in his character that could have been damaging to the company had he been allowed to stay. The Boeing board of directors had no other choice than to tender Mr. Stonecipher’s resignation.

In the last decade, Continental Airlines has had a spotty track record. The airline twice filed for bankruptcy, realized diminished performance culminating in a $613 million loss in 1994, and was ranked dead last in industry indicators such as on-time performance among the major carriers. During these years, employees at Continental had undergone several series of layoffs and withstood both wage cuts and delayed wage increases in an effort to slash Continental’s costs. The result of these efforts was a demoralized workforce and a corporate reputation that put Continental near the top of Fortune’s list of “least admired” companies.