Business Functions in Context Notes Essay

10972 Words Mar 12th, 2013 44 Pages
B203 Business Functions in Context – Revision Notes

Introduction

* Communities of Practice (Wenger, 2007) - are groups of people the come together to share knowledge and experiences and learn from one another whilst providing a social context for that work. Three characteristics are crucial:

1. The Domain - It has an identity defined by a shared domain of interest. Membership implies a commitment to this and therefore a shared competence that distinguishes members from other people. 2. Community - In pursuing their interest, members engage in joint activities and discussions, help each other, and share information. They build relationships that enable them to learn from each other. 3. Practice - Members of a
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It can provide feedback to organisation to help assist in the decision making process.

* Explicit Knowledge - can easily be communicated in words and numbers and can be easily communicated and shard in the form of hard data, scientific formulae, codified procedures or universal principles.

* Tacit Knowledge - is not easily visible or easily expressed eg. subjective insights, intuitions and hunches

* Management fiat – an order or instruction given by a manager

* When looking at how organisations achieve effective functional integration, 4 modes have been identified (Kim 2003)

1. People (integration of managers, teams etc.) 2. Information (flow of information through impersonal communications system eg. email, databases) 3. Formulation (standardised functional activities in the workplace) 4. Centralisation (central, hierarchical decision making)

* Routines – Recurrent patterns of functional interaction

* Absorptive Capabilities – the capacity of an organisation to acquire new knowledge

* Knowledge-intensive (KI) firms are organizations composed of multiple communities with highly specialized technologies, expertise, and knowledge domains (Boland and Tenkasi 1995)

* Creative knowledge-intensive project-based firm: a model

* KI organisations’ capacities to integrate new knowledge are limited. This is because:
1. A firm requires specific capabilities
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