Business Intelligence in a Corporate Environment

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Business Intelligence Liberty University Abstract The purpose of this literature review is to provide an overall perspective to the workings of business intelligence in a corporate environment. With the onset of massive technological gains in the past decade the implementation of business intelligence has grown accordingly. In the workplace the demand for business process improvement, responsive reporting, cutting edge forecasting, and internal business customer relations has triggered a need for a unit that understands the business needs as well as the impact on company technology. This review will focus on the various areas that business intelligence impacts in the…show more content…
For employees this data could be anything from human resource forms to vacation day requests. For customers the data could be products purchased, recorded marketing calls, website interaction as well as a host of other areas. In 2000 Deborah Rowe an article that centered on business trends pushing database management systems to greater growth. Rowe focuses on the data warehousing concept that has proved to meet a large majority of business needs in terms of information management. The focus of the article is to explain how progress is pushing for better and better systems for managing data. The article talks about how increasing competition has created a lean environment for data management. Companies that are complacent with their data are either failing or catching on to the need for better interaction and usage of their data. Rowe delves into the process of choosing these systems from a corporate perspective. The challenges presented by this type of implementation are rather glaring. These challenges include upfront cost, long term cost, and mismanagement of data. If a company chooses to implement a product that its employees don’t understand correctly the effects can be devastating on the business. Hiring knowledgeable employees to manage and implement the product is essential to long term success. With all of these hurdles of implementing a
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