Business Is Steady And The Average Occupancy

2009 Words9 Pages
Introduction
Our hotel live in downtown Vancouver, this hotel has 350 rooms, 4 star hotel. Business is steady and the average occupancy is about 70% over the year. In this hotel has 8 different room types, 2 food and beverage and cold beer and wine locations use squirrel for a POS system. The average rate per room this year is lower than it was 2 in previous years. The hotel losing a lot of last minute reservations to third party and losing the booking. The current PMS the hotel is using Uni-res. The reason we persuaded the property it should change its PMS is because of a lack of flexibility in adjusting room rates at the last minute. It is too time consuming to change rates in Uni-res when the hotel wants drop rates at the last minute.
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Properties may also realize labor efficiencies by sharing functions between properties including Reservations, Accounting, Sales and marketing.
Cost
OPERA’s cost is 15,000$/one time, just web based. Support is 24/7.
Features
Reservations capability lets you find the right room on site or across the world. You can book it online, or in the hotel website. You get real time availability to ensure full occupancy during periods. You have access to any level of availability information for a particular day. OPERA PMS gives you a full line of tools for inventory management, group rooms control and contract administration, reducing the administrative associated with groups and blocks. OPERA is good for communication, trains and locators, going fast. Guest satisfaction increases with timely and accurate messaging and locator services. Rate Management Tools provide greater control over rate inventory and availability. Extensive package handling functionality allows you to create flexible, detailed packages to meet the particular needs of your property operation. View Room availability for any day at a glance. PMS Rooms Management function ensures up-to-the-minute room status information including clean, dirty, inspected, pick up, out of order, and out of service. “Accounts Receivable gives you a clear financial picture of your entire operation. Front Desk makes
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