Business Process Change-Checkers Restaurant

5569 Words23 Pages
Q#1 Provide the name of the organization (this must be a real organization and you may use the organization where you currently work; describe the organization’s size and summarize the primary mission of the organization. Don’t simply copy from the organization’s mission statement. I have chosen to evaluate and examine Checkers fast-food restaurant for this business process change project. Checkers boasts to be the restaurant where customers can “Feast On”. The menu at Checkers is “Bold food for those who like it big”. The restaurant chain may boast big flavor but one thing it doesn’t boast is a nutritious options menu which almost every other fast food competitor provides. Due to the rising rate of obesity in children and adults in…show more content…
Through the repeatable process we can take advantage of Checkers successes and add onto them utilizing the menu change as a process to achieve the goal of offering a larger variety for anyone who wants to enjoy dining at Checkers. Checkers does have a defined process when it comes to menu items but the process when it comes to nutrition is definitely not documented as there is not a process in place. Within this part of the process we will need to redefine the menu and add processes for selection and implementation of additional items being added to the exiting menu.

As the managed step in the process is examined the process and procedure to add additional items to the Checkers’ menu will be aligned with the restaurants strategies and goals. One of the goals of Checkers is to provide quality food to customers. If this goal is to be attained, the strategy to add additional items and add revenue to satisfy shareholders will be implemented and tracked throughout the process. At this stage, data can be collected from consumers to analyze which changes can be made to optimize the processes in place. Within the optimizing stage of process enhancement, Checker’s will continue to analyze processes and also present additional ownership to employees to continue process improvement. Mastery comes at all levels so employees, shareholders, and consumers will all benefit mutually. Everyone is involved in trial

More about Business Process Change-Checkers Restaurant

Get Access