Business Process Management (Bpm)

2649 Words Sep 10th, 2010 11 Pages
QCHP Lecture: Business Process Management (BPM)
Business Process Management (BPM) is a management approach focused on aligning all aspects of an organization with the wants and needs of clients. It is a holistic management approach that promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. Business process management attempts to improve processes continuously. It could therefore be described as a "process optimization process." It is argued that BPM enables organizations to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach.
A business process is a "series or network of value-added
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• Analyze - Compare the various simulations to determine an optimal improvement
• Improve - Select and implement the improvement
• Control - Deploy this implementation and by use of User defined dashboards monitor the improvement in real time and feed the performance information back into the simulation model in preparation for the next improvement iteration.
This brings with it the benefit of being able to simulate changes to your business process based on real life data (not assumed knowledge). Also, the coupling of BPM to industry methodologies allows users to continually streamline and optimize the process to ensure that it is tuned to its market need.

BPM life-cycle

Business process management activities can be grouped into five categories: design, modeling, execution, monitoring, and optimization.
A business process is a "series or network of value-added activities, performed by their relevant roles or collaborators, to purposefully achieve the common business goal." These processes are critical to any organization as they generate revenue and often represent a significant proportion of costs. As a managerial approach, (BPM) considers processes to be strategic assets of an organization that must be understood, managed, and improved to deliver value added products and services to clients. This foundation is very similar to other Total Quality Management or Continuous Improvement Process methodologies or approaches. BPM goes a step…