University of New South Wales
Marketing Research
AVIA2501 – Individual Assigement
Yuen HIu Yeung Dominic (3486765)
2015/4/7
Content
1. INTRODUCTION 3
2. IMPACT ON QANTAS AND EMIRATES 4
2.1 ROUTING AND FLEET OF QANTAS AND EMIRATES 4
2.2 MEMBERSHIP / ALLIANCE 5
2.3 NUMBER OF PASSENGER FLYING TO AND FROM EUROPE 5
2.4 REVENUE OF QANTAS AND EMIRATES 6
2.5 QANTAS VS EMIRATES 6
3. IMPACT ON THE MARKET BETWEEN AUSTRALIA AND EUROPE 8
3.1 IMPACT ON OTHER AIRLINES (INDIRECT ROUTING) 8
3.2 IMPACT ON OTHER AIRLINES (DIRECT ROUTING) 9
3.3 VIRGIN AUSTRALIA – ETIHAD AIRWAYS 9
4. CONCLUSION 10
5. References 11
1. INTRODUCTION
On April 2013, it is a milestone for Qantas airways in its history that Qantas ended their
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2. IMPACT ON QANTAS AND EMIRATES After activating the agreement with Emirates, Qantas did expand a lot on its international network. Under the agreement, Qantas and Emirates are going to coordinate their operations such as planning, scheduling and operating their capacity, etc.(ACCC, 2012)
2.1 ROUTING AND FLEET OF QANTAS AND EMIRATES In the past, Qantas had just offered 45 weekly services to Singapore and 5 one-stop service to Europe.(Flynn, 2012) For now, with the partnership, they offer 98 weekly services from 5 main cities in Australia which are Sydney, Melbourne, Perth, Brisbane and Adelaide to Dubai International Airport. Then, passenger can connect to over 40 destinations in Europe and also 86 destinations in Middle East and Africa.(Qantas, 2015a) From the right hand side, we can see the network between two countries. The first figure shows after changing to a new hub, the routing from Australia to Dubai and the following connecting routing. And the second one show after flying from Dubai to London, passengers can continue their journey to different cities in Europe. Beside of increasing the route, the fleet of Qantas has been also well organized. To enhance the flying experience for passenger, Qantas now operate a daily service from Australia to London Heathrow by using the largest passenger aircraft airbus A380. On the other hand Emirates also operate the extended ranged Boeing B777 to fly from Dubai to
Qantas’ financial performance has been very successful in recent years with the business recovering strongly from GFC and a large decrease in revenue to ear 377 million in 2010. The effective financial performance has been the result of effective profitability, liquidity, efficiency, return on capital, good solvency and growth including the establishment of a new airline (jet star).
This method involves selling products below production cost. This attracts customers to the business, who then purchase other products. Ultimately, this improves profits, brand loyalty, and market share. Qantas has used this strategy during the launch of its subsidiary, Jetstar, in 2006. For example, flights from Melbourne to Sydney was offered at $19. These low airfares attracted customers away from its competitors, such as Virgin Blue. This had seen
Qantas capitalized on by increasing its domestic share of the market from 55% to approximately 80%. Qantas management had effectively filled the gap left by Ansett by moving planes from the depressed international routes to the company’s expanded domestic market and by leasing planes from overseas to expand its aircraft fleet by
On October 22nd, 2001, the Industrial dispute between QANTAS and its employees was initiated with the offering of a new Enterprise Bargaining Agreement. This proposed an 18-month wage freeze for employees plus a sliding scale profit share scheme. Ten out of twelve unions under QANTAS accepted the terms of the agreement, barring the unions of manufacturing employees (AWU and AMWU). They were holding out for a 4-6% pay rise. On the 8th May 2002, some ten months later, the dispute was resolved when QANTAS agreed to an across the board 6% pay increase. This essay provides an in-depth analysis into the dispute, including causes, the resolution process, the role of stakeholders, and costs and benefits for all concerned.
In 2011, Qantas suffered complications from inside and outside the brand. Several job cuts and structural changes, their focus on returns to stock holders and not its responsibilities to the share - holders all added to their external issues. The external issues that rose were the increase of new competitors, changes in consumer decision making, the high demand of customers for lower rates and better quality. Lastly, Australians began their international travels with other international brands. 2016 has proven to be a turnaround year for Qantas relying largely on the lowered prices of oil and the falling Australian currency. Qantas recovered from a $2.8 billion loss in 2014 to a net profit of $688 million within six months. The turnaround has been described as “one of the most remarkable in history”
In the local region, Qantas managed to outweigh its competitor by gaining a toll of 65% compared to its competitor. Evidently this shows Qantas is the number one preferred airlines compared to other competitor airlines like Virgin, Tiger Airways and Emirates airlines. However the situation is not the same in South East Asian region as Qantas only managed to obtain about 15% of market share compared to likes of Air Asia who leads the market share with 60% in this region. Conversely, this is not a concern for the airlines as the airlines managed to generate revenue of 5 billion dollars, with a predicted passenger growth of 4.9% which is equivalent to 2.9 billion passengers by 2034.
Qantas’ main weaknesses come from the high risk nature of airlines (possibility of crashes and large scale incidents), the complexity of the aircraft they buy which could lead to costs of re-training pilots to fly that particular aircraft and may lead to higher labour and the recent string of incidents have undoubtedly hindered Qantas’ image. One of the most recent incidents occurred while a reasonably new Qantas A380 was flying from Singapore to Sydney when it experienced engine and hydraulic problems forcing it to hastily turn back and make an emergency landing in Singapore. This
Qantas is one of the most recognised and longest running Australian companies. It is the world’s second oldest airline, and has a successful history to uphold (Qantas Web Site, 2008).
Founded in Queensland Australia in 1920, Qantas has now become Australia 's biggest name in relation to domestic and international airline. Originally registered as the Queensland and Northern Territory Aerial Services Limited (QANTAS). Qantas is widely regarded as one of the world 's top airlines and one of the strongest brands in Australia. Over the years it has managed to build a reputation for excellence in
The major competitor is Qantas Airways Limited which is the largest airline in Australia base on the number in fleet. Qantas has 244 aircrafts and Virgin Australia has 128 aircrafts according to Australian civil aircraft register search on ‘Civil Aviation Safety Authority’ on January 2014.
Qantas is established in the Queensland outback in 1920 and after that it has become biggest domestic and international airline and strong brand in the Australia. It is enrolled as the Queensland and Northern Territory Aerial Services Limited (QANTAS) and the group two airlines brands are Qantas and Jetstar those provides transportation services of the customers. Qantas created its strong brand reputation through deliver safe and secure services, focus on customer services, maintain reliability of operations and focus on maintenance, engineering and technology (Qantas Airways Limited, 2014). Quanta main business aims or objectives are:
The main focus of this report is to identify the legal classification, the characteristics, the life cycle stage of Qantas and one internal and external stakeholder that is affected by the activates of Qantas. The legal classification describes that Qantas is a public company and has changed its legal classification in the growth and maturity stages of the business life cycle. The characteristics of Qantas talks about the company's industrial classification and sector classification. The business life cycle is explained and gives reason why Qantas is in the renewal stage of post maturity. There is also description of one internal and external
At the moment Australian passenger airline industry is dominated by thee large domestic carriers: Quantas, Jetstar and Virgin Blue.
Australis’s largest Airline, Qantas, serves both international and domestic air flights, has over 8200 flights every week with 33,600 employees and 8 million
Emirates CEO, Tim Clark specified that he has been closely monitoring Qantas until he saw an opportunity for both companies through a strategic alliance, mentioning that Qantas had a problem with its international segment where Emirates could help with (Joyce, 2013). The 5 year strategic alliance does not restrict to code-sharing as it includes collaboration on scheduling, pricing and sales while taking equity in each other company is out of the question, mostly because of the uneven powers between organisations (World News Australia, 2013). Since 2011, Qantas started to restructure its marketing and