Business Statistics Data Project

1172 Words May 3rd, 2012 5 Pages
Business Statistics Group Project
Restaurants Serving Times Red Lobster | 7 minutes | 16 minutes | 18 minutes | 21 minutes | 15 minutes | 14 minutes | Olive Garden | 12 minutes | 16 minutes | 14 minutes | 18 minutes | 15 minutes | 12 minutes | Logan’s Steakhouse | 9 minutes | 11 minutes | 10 minutes | 8 minutes | 13 minutes | 13 minutes | Ruth Chris Steakhouse | 16 minutes | 14 minutes | 20 minutes | 19 minutes | 10 minutes | 15 minutes | Foosackly’s | 2 minutes | 3 minutes | 1 min 45 sec | 2 minutes | 2 mins 30 secs | 2 minutes | Five Guys | 6 minutes | 4 minutes | 11 minutes | 9 minutes | 6 minutes | 4 minutes |

Our group decided to research food service response times for our group project. We timed customers at 6
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Over-all I gave Logan’s 7 out of 10 on the food and customer service grading scale. Sunday, Febuary 26th at 6:00 pm, I entered Ruth Chris Steak-House on Airport Blvd. with a friend of mine who works there. We were greeted by the host and I explained the premise and the project and we were seated quickly and in a prominent position so I would be able to observe customers. After we sat down and ordered our food, I was surprised by how empty the restaurant was. My friend told me that business doesn’t pick up till around 7 or 8 on Sunday’s. We ordered our food and I took note of the time. 16 minutes later our food arrived, steaming hot. Our waiter was very friendly, pleasant and helpful. He showed me where the bathroom was and I found it in excellent condition, toilet seat covers and all. I returned from the bathroom to find a family being seated 3 tables down from us. I recorded their food service times and prepared to leave Ruth Chris.
Richa collected the data from Foosackly’s and Five Guys restaurants March 3rd, 2012. Richa went inside the Foosackly’s on Airport Blvd. at 1:00 pm. Richa ordered a foo box for herself, chose a seat and began observing customers. Richa noticed that the cashiers were friendly and the eating area was clean and didn’t have left-over food or napkins on any of the tables. 2 minutes later, she
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