Business and Administration Unit Four

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Section 1 – Understand why change happens in a business environment

1. Explain why change happens in a business environment. You should include at least three reasons in your answer.

Reasons for change in a business environment may include: Internal factors * A business wants to reduce waste and costs * A business launches a new product * A business introduces 24-hour customer support * A business introduces quality management techniques

External factors
1. Political factors
Examples include: * Government (policies, regulations, grants and the government as a client or customer) * International (conflict, political change, pressure groups and trade policies) * Legislation (domestic,
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This involves the application of personal coaching or counselling skills from trained professionals who have experience of helping people to make changes. Here specifically designed techniques may be used to help people to work through difficult transitions in their work lives. If an organisation thinks carefully about changes, large or small, and seeks to offer appropriate support to staff there is an improved chance that minimising the problems that could arise. This also makes people more receptive and less resistant to further changes made in the future.

b) Explain the benefits of working with others.

Working with others really helps to keep a positive outlook on the change. Working together means you can help each other when something may become more challenging. People often adapt to change better if there is good communication. You may find that you will be able to help support your colleagues if they are finding something challenging and vice versa. It is important to remember that to support and work with colleagues effectively you will need to keep a positive outlook.

Section 3 – Understand how to respond to change in a business environment

1. In relation to your current business environment (or one that you are familiar with):

a) Explain why you should
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