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The Fifth Discipline Summary

Decent Essays

“Business and human endeavors are systems… we tend to focus on snapshots of isolated parts of the system. And wonder why our deepest problems never get solved.” - Peter Senge, author of The Fifth Discipline: The Art & Practice of the Learning Organization

People in an organization are the most important entity on which the entire performance of the organization depends. Hence the right mix of personnel and proper use of the man power and by keeping their motivation levels high, the organization as a whole can achieve wonders. Personnel management is of paramount importance in any modern organization.

Strauss Cars is one the leading car rental firm operating in over 25 countries with around 1500 people alone working in the UK. Based on …show more content…

Another important criteria of the company is the importance it lays on the low cost production coupled with quality service without giving due importance to the people of the organization and their welfare. No organization can achieve its goals without taking into confidence the personnel by providing them with sufficient pay scales and lucrative incentives. The fact that the company didn’t take into consideration about the large scale redundancy that would result as a closure of offices at Manchester and Cardiff and the fate of the staff thereafter and no proper lay off package and curtailed career options are an example of the neglect the company had towards its staff. Also to highlight the fact that the company paid fewer wage to its staff when compared to similar competitors lead to a high attrition rate in the company.

The executive board was also in disconnect with the working of the company and the various teams is evident from the fact that none of the departments were contacted or their opinions sort when the board decided to take up the major strategic changes in the company, whose final implementation had to be done through various departments of the company like HR etc. As all the learned administrators have stated no plan can be successfully implemented unless the concerned implementers were a part of the planning team. This is one of the major lacunas that can be observed.

Though Strauss Cars is a huge company with its presence in

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