Business and Management

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UVA-OM-1497 Authorized for use only in the course EMBA 816 Production and Operations Management at University of Regina taught by James Mason from Jan 03, 2015 to Apr 30, 2015. Use outside these parameters is a copyright violation. Rev. Apr. 7, 2014 DARDEN BUSINESS PUBLISHING GETS LEAN (A) Darden Business Publishing (DBP) prepared business case studies for use in the Darden classroom and, simultaneously, for publication and sales worldwide through both its own website and those of partner distributors. The case collection was a key manifestation of Darden’s intellectual capital and value proposition; new cases kept the MBA curriculum relevant and imparted thought leadership by Darden faculty and researchers. But Steve Momper, DBP’s…show more content…
Personal feelings certainly affect CPI. I know we don’t live in an ideal world, but if we did, everyone would engage in CPI with the attitude of, “If it smells like muda, it’s muda.1 We can work together to eliminate it.” We could plan a series of half-day workshops—perhaps five, over the course of a week—during which we could walk through a set of group analysis exercises. These would help the group understand more about the work process, what your products are, who your customers are, and which actions might help you build a more consistent flow. Throughout the workshops, I will encourage participants to discuss common problems and even to get things that are irking them off their chests. The group will collect their comments on sticky notes on the board. Then, we’ll spend some time grouping the sticky notes into categories. These categories will be instrumental in helping us determine which of these groupings of problems pinpoints the larger issues that your value stream faces. I’m not here to tell you how to do your job, or, at this point, to delve too deeply into the intricacies of your work. I see your current challenges as being more fundamentally about process and about your relationships with your upstream and downstream stakeholders.2 Momper readily agreed, and they planned for a week of half-day
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