CU294111 Review The Range Of Groups

Review the range of groups and individuals whose communication needs must be addressed in own job role.

Communication is one of the most important parts of any relationship. Business relationships are no different. Having effective business communication or not having effective business communication can positively or negatively impact the success of an entire organization. Unfortunately, there are many barriers that can obstruct effective business communication. Those barriers come in four different categories. Those categories are personal barriers, physical barriers, sematic barriers and process barriers. A manager must know how to work around the communication barriers and use his or her communication skills to keep business operations going smoothly and to make improvements to the

2.3 You can show how and when to seek advice about communication if you feel unsure about something, maybe a physical incident may have taken place which worried you, maybe something was thrown at you. Sometimes complex cases need extra assistance and help can be sought by talking to your peers, line managers, the individuals carer. A line manager or supervisor can help advise on specialist organisations who offer expert advice and services, as it is best not to think or second guess that you can manage the situation by yourself especially if you do not have the necessary skill set to deal with certain communication problems. Professional duty to ensure individuals receive the very best care and support is essential to provide the best service you can for them.

In any organization effective communication forms an essential part of the organization’s growth and progress. However, it has been seen that this is not always the case. This istrue in today’s globalized world when one has employees coming from different ethnic, cultural and religious backgrounds working together. If the reasons for communication failure are examined it has been found that they fall in four distinct categories. These are:

2. With the increase of diversity in the workplace, discuss the additional issues needing to be addressed that may be present in today 's organizations in relation to (a) the communication process and (b) the sending and receiving of nonverbal messages.

When I am communicating with children/young people I need to ensure that I am always clear and to the point and that I am using a style and method of communication that is appropriate to their age, needs and abilities. This would involve me using words and phrases that children will understand, making use of facial gestures and body language, actively listening to them, making sure my responses remain positive when the children express their own views and feelings; and checking points to re-inforce their understanding and knowledge. I need to make sure I am speaking clearly and slowly so that the child understands what I am trying to say and that everyone gets a turn to speak about what they want to say. I also have to listen to the child/young person, make eye contact with them and use active listening so that they know that I am giving them my full attention. I need to ensure that I am approachable and that I get down to the child’s level as it can be intimidating if someone is towering over them. I need to smile and react in a positive way to what they are

1.1 I communicate with a wide range of groups and individuals on a daily, weekly, and less frequent basis within my role as care home manager. These include other managers, operations manager, managing director and company owners as well as support workers, clients, team leaders, social workers, care managers, families, health and educational professionals, learning disability team members from 6 different boroughs etc.

Communication is constantly happening within the day care centre and in my job role I have a responsibility to communicate with staff, service users and other professionals. I use various forms of communication but I also seek to make sure that it is understood. Communication has got to be understood before it can be effective and so I try to ensure comprehension when I am verbally speaking by getting staff to repeat what I have asked them to do. I also write simply worded memos and emails to ensure ease of comprehension. When communicating with other professionals I speak clearly and seek affirmation when organising meetings or planning events. I also

The ability to effectively communicate with a wide range of people is a vital factor in working towards building relationships that may flourish and enable the gaining of confidence and trust. For example in working with some young children who may have difficulty expressing themselves, an array of emotions could be displayed,

1.1 Review the range of groups and individuals whose communication needs must be addressed in own role.

Effective Communication is significant and a fundamental relationship-building skill in the workplace for any employee especially for managers to perform the basic functions of management, i.e., Planning, Organising, Leading and Controlling. If people don't communicate well they limit their ability to connect on any meaningful level which can create conflict. Depending on the position in workplace, others will have expectations of how an individual should communicate with others. It is important that for any employee show respect to those he or she works with. The general social care council’s code of practice states that communications should be conducted in an

In conclusion effective communication with children, young people and adults is fundamental to developing relationships. It should be remembered that whilst it is important for me to communicate effectively with others it is equally important for me to listen to others to further develop the relationships I have.

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role

Communicate with children and young people in a way that is appropriate to the individual, using both conventional language and body language