[CU747] Solve business problems
[747.1] Understand business problems and their causes
1.1 Describe ways of recognising when a business problem exists
In most organizations recognition of a business problem typically relies on measures and management reporting of measures against expectations. Usually each performance area measures quality, cost, and speed of service - plus possibly customer satisfaction. If one of these measures starts to vary from expectations then management should investigate the reason and determine if it represents a business problem or possibly the result of some one-time event or temporary glitch.
1.2 Explain how to identify possible causes of business problems
Some sample indicators of a business…show more content… Having support will make you calmer in your decisions and with people around you who each have different thought patterns usually if you can’t think of a solution then someone else will. Think of it as combining several minds to complete a task and by combining minds you combine the strengths and differences of each individual thus improving the speed and outcome of any task.
2.4 Explain the purpose of regularly reviewing progress and adjusting plans during problem solving
Once a solution has been implemented, you cannot just leave it like that. Constant monitoring and reviewing is necessary. Different plans may need to be laid / adjusted and solutions arrived at, during the problem solving process if the previous solutions did not work. This also helps with long term success of the business.
2.5 Describe ways of recognising when a problem has been solved
Once you have implemented the solution and determined that the problem has been solved, you need to make sure that the problem is completely solved. There are many ways to recognise if a problem has been solved. Some of the different ways are: Set goals and attributes for the problem, keep monitoring them and check to see if these are achieved. You can conduct various tests and surveys to check if the problem has been solved. Feedback from employees if internal problem and feedback from employees and customers if it is an external problem are ways to check if the problem has been solved. Check to see