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California Highway Patrol

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Business Issues Within the California Highway Patrol there are many different factors that affect a person's work performance. Motivation or lack of motivation is one way that employee's work performance can be affected. Emotions and moods of the employee can also have a short-term affect on their work performance. It is incumbent for supervisors and managers within the CHP to recognize when they have an employee whose work performance is affected by one of these issues and address them appropriately. The purpose of this discussion board is to provide a response to discussion board Forum 2. Motivation Maslow's Need Hierarchy Theory states that motivation is a function of the five basic needs: physiological, safety, love, esteem, and self-actualization (Kinicki & Fugate, 2016). An employer that is able to recognize and meet the needs of their employees, the employee will ultimately move through the five levels of Maslow's Need Hierarchy Theory until they ultimately achieve self-actualization (Kinicki & Fugate, 2016). When the needs of officers working on the street are not met or do not seem to be met, the motivation of the officers will be affected. Supervisors need to develop a culture and relationship …show more content…

Supervisors and managers can encourage their employees to do things such as exercise (Wong, 2016) to help improve their mood, especially during significantly stressful times. Kinicki and Fugate (2016) wrote that emotions are products of our thoughts, behaviors, and experiences. They also wrote about some specific things we can do to manage our thoughts and behaviors to experience more positive emotions: manage expectations, take time to plan and organize, give a gift to other people, deflect partisan conversations, assume people have good intentions, focus on the job in front of you, and end the day with gratitude (Kinicki & Fugate,

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