Can Lean Work For Your Service Oriented Business Case Study

Lean manufacturing is the production of goods using less of everything than in mass production: less human effort, less manufacturing space, less investment tools and less engineering time to develop a new product. A company becomes lean by continuously increasing its capacity to produce high-quality goods while simultaneously decreasing

“Lean is a systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the **product at the pull of the customer in pursuit of perfection.” Lockwood [24].

The preferred methodologies for managing a software’s lifecycle are a major factor in deciding how a firm reacts to market demands. The major SDLC frameworks followed are the waterfall model, Agile methodology (scrum) and Kanban. We will discuss this answer

James Coplien, Gertrud Bjornvig. Lean Architecture for Agile Software Development. John Wiley & Sons Ltd. The Atrium, Southern Gate, Chichester, West Sussex, PO19 8SQ, United Kingdom, 2010.

Lean manufacturing is the production of goods using less of everything than in mass production: less human effort, less manufacturing space, less investment tools and less engineering time to develop a new product. A company becomes lean by continuously increasing its capacity to produce high-quality goods while

“Lean means creating more value for customers with less” (Krejewski, L., Ritzman, L.P., & Malhotra, M.K., 2013). Implementing this into a project can make the project very successful at a lower rate of cost and time. There are five steps in allowing the lean process to work successfully. This process is easy to remember but not always easy to achieve. Specifying the value from the customer’s point of view of the product that the customer is interested in purchasing is the first step. Identifying all the steps of value for the product the customer wants to purchase and eliminating the steps that are unnecessary is the second step. Creating a sequence of steps that flow in a consistent fashion and will flow smoothly toward the customer is the third step. Introducing the flow of the product that the customer is interested in purchasing and allowing the customer to pull value from the product is the fourth step. The fifth and final step in the lean technique process is “as value is specified, value streams are identified, wasted steps are removed, and flow and pull are introduced, begin the process again and continue it until a state of perfection is reached in which perfect value is created with no waste” (Lean Enterprises Institute, 2015).

Lean Manufacturing system pursues optimum streamlining throughout the entire system by the elimination of waste (non-value added/ waste) and aims to build quality into the process while recognizing the importance of cost reduction.

CUDNEY, E.A., FURTERER, S.L. and DIETRICH, D. (2013). Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare. 1st e

Lean is defines the manufacturing philosophy that reduces the time between the shipping and customer demand, which based on the systematic method by eliminating waste, that means giving the customer what they want when they want it, and don 't waste whatever. Rahmana, Sharif and Esa (2013) suggested lean production is mentioned to improve the company 's performance from the philosophy in reducing waste in order. That means, lean system destination is the decrease cost by removing the non-value activities, which they are applying a category of tools and techniques for checking and eliminating defective in the production process. In the Evenort Company should emulate the five overriding principles of lean thinking in terms of implementing lean that there is guarantee the company has been driving correctly in the lean manufacturing (Cardiff 2015) as can show in table 1.

The previous manufacturing and service generations of enterprises quickly became anachronistic by failing to see how effectively continuous process flow could be used to bring them closer to their customers, more responsive to them, and therefore more profitable. The adoption and assiduous efforts to excel and perfect continuous process flows in organizations often differentiate the top performers relative to the many other ones that just get by. This can be seen in how online shoe retailer Zappos quickly created one of the most responsive and customer-centered online enterprises in existence, combining continuous process flows, robotics and lean Six

The lean principles can be applied to service operations, as service operations are “organized systems of production processes” with the same potential for improvement through implementation of lean precepts as manufacturing operations (Benson, 1986 in Duclos et al., 1995). Manufacturing employ processes that add value to the inputs used in creating final products, which is in a way similar to services (Canel et al., 2000). Silvestro et al. (1993) classified service processes into three major headings of professional, service shop and mass. These three majors headings are further classified into six different dimensions of equipment/people focus as the main element of the service delivery is provided by equipment or people; customer contact time per transaction; the

Lean management looks for different ways to eliminate factors that waste time, effort or money. This is achieved by analyzing a business process and then revising it or cropping out any steps that do not create value for consumers. Lean Management philosophy is based on the idea that organizations should set their strategies according to what the consumers really value, systematically eliminating waste both within the firm and along the process of supply chain. Many companies when implementing the Lean Management ideology complains that traditional Management Accounting Systems are unable to support their projects. At best, they are perceived as bureaucratic tasks, and at worst, they are considered a key constraint to both the acceptance and success of lean projects implemented in their organizations. The failure of these traditional Management Accounting tools and techniques has led to management consultancies in coming up with and developing a few range of Lean Accounting

Lean Software Development is essentially a transformation of lean manufacturing and IT principles and is a branch of agile development framework. The core concept here being eliminating waste. At the same time CMMI is a capability maturity model integration which is a process improvement technique that is used to bring about an improvement in a project, process or the entire organization for that matter. In this paper, we will first start, first, the background of lean will be explored i.e., Agile and CMMI. After that, how Lean and CMMI, although two techniques for an entirely different purpose could still work in conjunction to enhance a software

Lean Software Development (LSD) is an implementation of Lean Principles in software development. In sum, every action that does not produce value is considered waste (muda)(Liker, 2005). The goal is to create a system (software development or otherwise) that is waste free. “Several Agile techniques can be used to achieve this in software development, making LSD and Agile similar at first glance (Austad, 2011)”.

Lean is a process where creating more value to customers by minimizing wastage, time with less resources. Lean organization understand the customer value and try to increase proceed which adding more value to the business. In order to accomplish the lean thinking