Can This Bookstore Be Saved

1217 WordsNov 23, 20145 Pages
CAN THIS BOOKSTORE BE SAVED? Case Study By Vladimir Pimentel Barnes and Nobles is one of the biggest bookstores that has a brick-and-mortal store concept. In the past they were know as a “big bully” that drove small book stores to close down because of their aggressive tactics to have competetetive advantage over them. Nonetheless, with the evolving circle of technology they have had a hard time in keeping up with the E-book era. In 2014 E-books increased its reader subscription by 28% compared to 23% in 2013. This number will continue increasing because 50% off American’s have access to devices that are either an e-reader or a tablet. B&N changed its business model to adjust to this new setting before it suffered a…show more content…
B&N has also expanded its store space for toys and games and added new display space for its Nook devices. QUESTIONS: 1-In order for Barnes and Nobles to use the Value Chain and Competitive Force Models they needed to be ingenious with their tactics. First, publishers are on B&N side and they are doing everything to make sure that B&N stay at float because they are basically their “bread and butter”. So B&N is securing supplier intimacy with the publishing companies which will lead to strengthening its loyalty relationship with its customer in the store and digitally. Second they are securing their niche in the market, they are doing this by having the stores advertise and communicate to their customer that a there is a specific book that “is a big deal” and B&N is offering an extensive inventory of physical books and it enhance its core competency. Microsoft announced in 2012 that they would be investing $300 million in B&N Nook tablet, e-reader business and its college division. This will enable them to included Windows 8 operating system in Nooks application; this is a space where it will have a product differentiate. 2-B&N and the book publishers are changing their business models to deal with the Internet and e-book technology by B&N developing its own e-readable devised called Nook. In order to meet demand and supply, they started to be actively in control of its supply chain by developing,

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