Essay on Captiva Conglomerate Case Study Analysis

632 Words Nov 16th, 2012 3 Pages
Major Facts:
 System specifications not clearly defined
 Contract wording is partial to S. O. Software
 Spares management module is a disaster
 Spares management module currently complicated and un-useable/outdated
 Spares management module behind schedule
 Regional and centralized inventory management system behind schedule
 S.O. Software depleted allotted financing
 The system software specifications were not drafted by S.O. Software personnel
Major Problems:
 The contract was not reviewed by appropriate personnel prior to contract award
 The spares management module is 4 months behind schedule
 The spares management system requirements is a hassle
 The spares management module does not provide relevant data
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The negotiations approach must take on the altitude of a win-win situation in order to provide the company with a incentive to re-negotiation.
Alternate Solution: T4C, Termination of Contract
Advantages:
 Captiva Conglomerate is able to cut the losses with the S.O. Software Company; accurately re-define the specifications; provide an accurately cost analysis and procure a new company that is able to design a systems in accordance with the requirements within the allotted time while provide a customer service approach to address any issues that might arise.
 The ability to exit transactions with S.O. Software could have significant cost savings to Captiva Conglomerate rather than waiting for the contract to end and paying for poorly performed services.
Disadvantage:
 Depending on where the contract is currently in its life cycle stage may cause for compensation to S.O. Software that is sufficient to cover any loss of profits over the remaining project term.
 Termination will also damage the company’s reputation with current and future businesses world.
 The company may risk a trial or protest because of the foggy nature of the “best effort” verbiage generally demands a factual determination as to its meaning.

IMPLEMENTATION: The first step would be to completely re-examine the software requirements and request a

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