Care Inspectorate Feasibility Study

Assignment: Keeping People Safe Unit 7: Principles of Safe Practice in Health and Social Care A: Examine how duty of care contributes to safe practice in health and social care settings B: Understand how to recognise and respond to concerns about abuse and neglect C: Investigate the influence of health and safety legislation and policies in health and social care settings D: Explore procedures and responsibilities to maintain health and safety and respond to accidents and emergencies in health and social care settings Task 1: Evaluate significance of duty of care, explaining its significance in promoting safe practice, Evaluate significance of complaints procedure in promoting safe practice, and justifies the procedures used when responding

Duty of care is a requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of the people who use their service first. They also have to do everything in their power to keep people safe of any harm, neglect or risk. As an individual healthcare worker you owe a duty of care to your service users, your colleagues, your employer, yourself and the public interest. All duty of care is described I Code of Practice. Duty of care means that you must aim to provide high quality care to the best of your ability. If for any reason you can’t do this then you must say so. You must adhere to a standard of reasonable care and you are expected to:

In both cases there does not appear to have been a governing staff body taking a stand and putting a stop to these behaviours, and no-one reported anything to the governing body CQC (care quality commision) or social services until sygnificant harm had already come to the residents of both these care homes. If these homes had a governing member of staff to ensure all care standards are met, where was their accountability. CQC are the governing body for all health and social care settings, they set out care standards and legislations and requirements that are to be met in each setting. These requirements and standards are normally brought into place by using company policies and procedures, to protect all parties they may vary slightly, but all have to comply with the standards set out in legislations. There are a number of agencies that work together to ensure staff are vetted. The government commisioned the bichard inquiry (2002) and it looked at the way recruitment was carried out, the inquiry led to the safegaurding vulnerable groups act 2006 and the vetting and barring schemes. Which are run by the

should check the care plan in order to know they are providing the correct care and support and following the individuals wishes. If any problems are recognised then the care plan can be updated to reflect these changes.

It is very common after adverse consequences or for actions not taken that lead to something seriously going wrong that someone has to take full responsibility and be held accountable. This idea in particular applies to health and care services where service user’s life and well-being can be seriously at stake. Carers must be responsible for the provisions that benefit service users than harm them and therefore they are accountable for what they do or omit to do. Accountability is clear list of tasks which failure to adhere to may result in penalties.

Ofsted give clear guidelines on how the setting should run on a daily basis. This is evaluated by ongoing paperwork and meeting targets. Policies and procedures put into place guidelines on all care standards and regulations that all staff should adhere too. This is evaluated through appraisals and reflective practice. For example: When starting in the setting, I observed a staff member ‘doing for’ the children, rather than encouraging them. This was regarding the children’s independence and found that rather than staff giving out the children’s cutlery and cups during lunch- the children help each other to hand it out. I enforced this by having an informal chat with my Manager after careful observation.

If individuals insist on doing something that you disagree with, you can only advise and encourage them. You cannot force them to do anything.

Health care organizations generally volunteer to seek accreditations from the Joint Commission by allowing expert surveyors evaluate their facility. The surveyors are made up of a multi-disciplinary team that spends an average of two days inspecting health care facilities. The purpose for the inspection is to evaluate a health care facilities standards, staff, regulations, policies and procedures, and quality improvement, and performance measurement. The Joint Commission surveyors generally look to see if the organizations governing board is taking part in ensuring that the facilities has facilitated safety and quality assurance program.

Ofsted assess children services in local areas and inspect services for looked after children, safeguarding and child protection. Ofsted's job is to check places that young people and children are looked after and the people who look after children and young people. They check to see if people are doing a good job in looking after children, if they are not they try to help them improve. Ofsted inspect children services e.g.

One of the principle qualities of this Act is that it is comprehensive, having been created in organisation with health experts, patients, carers, health directors and intentional offices. It was gone in July 2000. It goes for augmenting the regulation of social care and verifies that the consideration of vulnerable individuals, in distinctive sorts of bolstered housing is appropriately controlled keeping in mind the end goal to enhance care norms and present consistency in the regulation of services offered. It is imperative that human services associations, for example, nursing homes are enrolled with The Care Standards Act as they review most healing centres, consideration hospitals and home care centres in any case once per year. They have two inspections in a year, one declared and one unannounced. Reviewers invest the greater part of their energy in an assessment specifically watching care and conversing with patients or individuals utilising the service and their families or carers, and also staff. There are three sorts of examination Scheduled, Responsive and Themed. The examinations are customised to the kind of consideration gave and the data held about the service, including the worries that individuals may have conveyed to their consideration. The reviewers

Settings are checked to make sure that they are deliver effective learning and the requirements of the EYFS. Ofsted is responsible for carrying out these inspections they will assess weather the level of care the children are receiving is good enough. Ofsted will focus mainly on these areas:

UNIT 5 - INTRODUCTION TO DUTY OF CARE IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS ASSIGNMENT OVERVIEW In this assignment, you will demonstrate your understanding of what is meant by the term ‘duty of care’. You will consider the types of dilemma that you may arise in adult social care work, and find out where to get advice and support to handle these. You will look at how to respond to complaints, making sure you know and follow agreed procedures. TASKS There are three tasks to this assignment. TASK 1 2 3 TASK 1 1. Identify the following requirements when dealing with complaints. • Legal EVIDENCE Short answer questions Letter Case studies OUTCOMES 3.1, 3.2 1.1, 1.2 2.1, 2.2

Firstly, OFSTED (The Office for Standards in Education, Children’s Services and Skills) regulate and inspect children’s social care agencies and organisations, such as, care services for new born babies to schools and colleges which protects children and young people. Also, residential care homes, youth clubs, etc. would be regulated by OFSTED to review the quality of care they contribute to protect children and young people’s welfare. Following on from the quality, OFSTED look for implementation of legislation which protects and promotes children and young people’s prosperity. OFSTED ensures organisations provide high potential care quality for children and young people, including keeping them safe, healthy and wealthy. They promote this by allowing the child to have the right to enjoy and achieve the best lifestyle there are able to receive. Employees have to contribute to the quality to improve on the child’s wellbeing. This is accomplished by developing the children and

• As a care worker we must follow all the rules and regulations regarding the policy of social care or what so called legislation. We should practice the high quality standard of care, always make it appoint that we do our job safe and properly with the clients as well as to our fellow carers. As guide or one factor to do the right description of our work we need to follow all the standards , attend trainings and update all seminars.

All of these places where children go to or looked after they have to be thoroughly checked by inspectors and to ensure all the standards are to the best possible standards, which they check to make sure they are being run very well and that the children aren’t at risk and are safe. The