Carnival Cruise Triumph Case Summary

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Carnival Cruise Triumph’s owner, Mickey Arison, handled the situation inappropriately and extremely poorly by sitting courtside at Tuesday night's Miami Heat-Portland TrailBlazers basketball game as the crisis continued to unfold. Not only is Arison is the CEO of Carnival Cruise Line, he is also the owner of the Miami Heats. Typically, the leader of a huge company should act accordingly during a crisis, instead, Arison pushed the issue to his lower levels of management. According to Daily Mail, “Some of the 4,200 people on board reported that cabin carpets are soaked in urine, passengers are sleeping in tents on deck and scarce food supplies have reduced them to eating cold onion sandwiches” (Durante, 2013). His decision to attend the game
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