Caroline Bartleet's Operator Analysis

Instinctively, Kate reached into her jacket pocket and read the message on her phone, informing her that her phone had only enough battery life to make one call. Immedialtely, Kate knew who that call would go to, she dialed the numbers praying that they would pick up...

Between 5:30- 6:48 too much dead air since the client's work emails were not working Krista could have foreshadowed to the client by saying "let me know once your emails are coming through" or could have tried to troubleshoot with the client by asking her to log out of the email account and log back in." This would help to keep the call on track.

911- That is on the 105th floor of the northwest corner correct? Melissa Harper – Yes! I-I can 't see anymore! 911- You can 't see? Melissa Harper – N-no I cant! 911- Alright, you will be ok. Melissa Harper – Miss, there is one more person in the office and... we... are really not ready to die! Please, please just send someone! 911- I know, I am trying my best to get all apparatuses there. I am letting them know where you are, please stay on the line. The poor girl whimpers in fear as she feels the building shake. Melissa Harper – Please hurry! She starts to cry heavily, the other person there watching the

The tones go off, there is a scramble for shirts, ties, and boots. Dispatch announces a motor vehicle accident five blocks away. EMTs and Paramedics climb into ambulances. Police are reporting multiple personal injuries. There is a rush of adrenaline through all those involved. The street comes alive with flashing red and white lights and screaming sirens. Ambulances tear down the street to the accident scene. They arrive to find four cars involved in a high-speed collision. There are seven people involved in this particular accident. Additional trucks are requested and the original scene repeats itself as three more teams join the first two at the scene.

Rushing to the phone, Connie has an overwhelming anxiety attack and fear overpowers her, she becomes too weak to dial a number. She starts screaming into the phone, and for a second the thought that Connie might get away from this demonic man crosses the mind. Looking around the kitchen Connie realized that nothing of it looked recognizable like how the ranch house all of a sudden became smaller. The symbolism behind her house and environment appearing unrecognizable is Connie’s transition from youth to

Answered and screened two or more phone calls at a time using the multi-line switchboard, effectively directing the customer to and from the department of their asking

With the feeling of extreme terror, she runs out of the car looking for help. As she is racing as fast as she can, she thinks about running up the stairs trying to help her mom.

- Krista then utilizes her resources and does a search for this phone #. She foreshadows the silence as she researches this.

With her hands wiggling , feet shaking , and her heart beating she says “ I have to speak with you to for a minute please.”

Everyone is screaming and running out of the cafe’. Winston fell to the ground, Julia screamed “HELP!! HELP!!” She looked up to see if she could she who shot Winston but no one was in sight. Julia cried “Winston, no, no, no, stay with me. I can’t lose you again.” As she fell to the floor crying uncontrollably. Five minutes passed by and still no one had came in to help. Julia sat there traumatized of what had just happened, all she say was “This can’t be real, this can’t be real. I can’t continue to live with this pain.” Julia grabbed the knife from the table and slit her throat.

Prior to ending the call, she is sure to confirm there are not other questions or

When making initial contact the citizen reaches a 911 Operator or a Dispatcher depending on the emergency communication center. Dispatchers collect as much detailed information from the caller as possible by listening carefully, asking focused questions and then broadcast a clear accurate account to first responders in the field. The support and safety of the citizens and first responders are often in the hands of the dispatcher (Silver, 2011p.3). If a dispatcher does not get detailed enough information it could lead the first responders into a dangerous situation and potentially cost them or the citizens their lives.

Inspector Sato, a successful and vibrant women, wanted to attend the washroom. Not listening to the warnings her boss was mumbling, she left. While fixing her makeup, she met Joy. Subjecting their talk towards the party’s atmosphere, the culprit attached a mobile phone to a sensor bomb –a bomb that explodes in case of contact-in the electricity room. An explosion occurred in addition to a massive blackout across the

Lesley Choyce’s The Book Of Michael illustrates that it is important to move on from hardships that occurred in our past. Michael decided to move on from his girlfriend’s murder, and instead of mourning, he decided to go back to school and do something with his life. “I had nothing to lose. I had already lost it all. I was free. Strangely enough, my parents tried to stop me. They thought I had lost my mind. ‘Why today?’ my dad asked. ‘What do I have to lose?’ was my answer.” (Choyce 147-148) This quotation tells us that Michael wanted to go back to school and start a new life again. He keeps repeating that he has nothing to lose, which shows us that he is starting from scratch again and has nothing that he can possibly lose. In addition, Michael

The camera tracks backwards as Szpilman walks towards us. It gives the audience the feeling that he is limping into our hands as if we are helping a poor elderly man. Then the camera tracks from right to left as we get the impression that he is searching for something. The director chooses to track his movements slowly to make the audience feel as if Szpilman is moving along in a fragile house just like himself. The camera tracks along showing the audience a full view of him showing us the little steps he is taking just to get to the other room. There is very low lighting in this scene which shows as if he is looking for something quietly without making noise. Szpilman then finds something on the floor, so he bends down and this is shown by tilting the camera down to a low angle. The director has chosen to do it this way because it makes it flow with Szpilman’s movements. Then the camera tracks and zooms into Szpilman walking into the next room. When Szpilman finds a tin opener and uses it the camera focuses on it even though it is a small object and not important. As Szpilman carries on trying to open it the camera is still focused on it. The director makes the audience focus on that repetitive movement of trying to open it but at the same time distracting them from the characters emotions if anything surprising happens.