Case 2 - Ben & Jerry's (a)

Senior Management of PepsiCo is evaluating the potential acquisition of two companies – Carts of Colorado and California Pizza Kitchen – in order to expand the company’s restaurant business. If indeed PepsiCo decides to pursue the acquisition of one or both, they must decide how to align each of these business units in its historically decentralized management approach and how to forge relationships between the acquired business units and existing business units. In their evaluation, Senior Management is faced with the question of whether the necessary capital investment in order to purchase one or both of the businesses can be profitable for each of the acquired business units, but must

Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by

Many pivotal managerial principles and practices are exemplified in the Case Study, Outrage at Eastern. In this particular story a manager, Charles Jackson, is faced with many difficult decisions regarding problems concerning one of his workers at Eastern Plating. One of Jackson’s workers named Marty Reid is accused of molestation of his stepdaughter. His allegations are made public in a recent writing in the “Evening Beacon”, the daily paper of the 10,000 town’s population. Reid also has his wife going against him as well, which automatically makes him guilty to the majority of the town. When Jackson reads the paper he immediately understands what he might be faced with in the next upcoming days of

In organizational decision making, many individuals should be involved in order to ensure that everyone involved or touched by organizational activities in one way or another is not affected negatively by the decisions made and arrived at by decision makers. Consulting widely before making a decision enables decision makers in the organization make all-round and informed decisions, and decisions that satisfy anyone who is in any way connected to the organization (Donna, 2012). In an organization, clients are the ones who are served by the organization. The

Bergan and Kratochwill’s model is a behavioral-operant model that defines consultation as an indirect, problem-solving service involving a collegial relationship between the consultant and consultee in which the consultant acquires and communicates psychological data that will enable the consultee to utilize the data. Relies upon a complex communications model to elicit the information needed and includes a series of specific recommendations regarding problem identification and resolution. Bergan and Kratochwill view the consultant as an AUTHORITY FIGURE WHO ASSUMES PRIMARY RESPONSIBILITY FOR THE CONSULTING RELATIONSHIP. Also, they focus on changing BEHAVIORS! Thus, the primary goals are:

This case analysis is based on the events that occurred on March 13, 2001 and the days that followed at Cerner Corporation. On that day the Chief Executive Officer of Cerner Corporation, Neal Patterson, sent a memo to the company’s managers via e-mail. In the message he advised the managers of his disgust with their disregard of punctuality and work ethic which he felt was as a result of the managers’ lack of leadership skills. The e-mail message was later obtainable for viewing on the Yahoo website to the public, including existing and potential investors and stock market analysts.

Another lawsuit filed in 2009 against Arthur T. caused Rafaela Evans to switch her allegiance from Arthur T. to Arthur S after the lawsuit was settled in June 2013. The allegiance shift caused a personal rift between Evans and Arthur T. and Evan’s vote switched the balance between the two cousins. When the time came for the board of directors to elect executives in 2014, Arthur T. was voted out. Although Rafaela Evans did not have the power on her own to fire Arthur T., this example of interpersonal conflict exemplifies how relationships between individuals can affect the grand scheme of organizations.

2. Evaluate Gordon Biersch's organizational alternatives to realize its growth ambitions. Recommend a course to follow?

OD Consultant CLOs: 1,2. Due by Day 7. Write a two- to three-page paper (excluding the title and reference pages) defining the various components of the roles and styles of Organizational Development Consultants (ODC). Based on your research, compare and contrast the roles and styles of an ODC and explain the role and style that would best fit you as an ODC.

“Trader Joe’s has designed jobs to increase job satisfaction by showing appreciation in providing more benefits to their employees than other chain grocers. They provide starting benefits including medical, dental, and vision insurance, company-paid retirement, paid vacation, and a 10% employee discount, Pg. w-100.” Traders Joes also recruits people with certain personality traits that the company wants in their stores. They are able to enrich their employees with knowledge of their products that they are selling, as well as inducing customer involvements. As a result, they are able to have higher job performance because they are able to train and

Your Honor. Ladies and Gentlemen of the jury. We are here to today to finally decide the outcome of this case between Mr.Brown and the fast food chain Mcdonald's. Mr.Brown was having a nice quiet day, when he decided to go to Mcdonald’s. During that time, Mr. Brown suffered physically and emotionally due to the irresponsibility of Mcdonald’s. As a result of the plastic molded chair’s inability to hold Mr. Brown, he injured his hand and suffered massive humiliation. The only reason that this happened was due to Mcdonald’s incompetence. The manufacturer who makes these chairs says that the average load that the chair could bear is 330 pounds. The company also states that the chairs have a standard deviation of 8 pounds. The standard deviation

The “Chris Peterson at DSS Consulting” case discusses the events that took place during a structural change of the organization. DSS consulting was established in the late 1990’s three school district administrators, who had already retired. The main purpose of the company was to offer administrative support services to small school districts in Mountain West and Mid-West regions. The main areas of specialization included handling labor agreement negotiations and the implementation of solutions to permanent systems to enable smooth and efficient running of operations in the organizations. DSS Consulting experienced

This case study, which is based on real life events of an organization located in an eastern US city, revolves around Lincoln Women’s Service Center, a not-for-profit organization that serves the purpose of catering to the progress needs of young women, with moderate to severe medical conditions, serving in it a niche client base. Currently amidst steady growth and possible expansion due to favorable market conditions and no dearth of support in terms of public aid, but faced with the problem of a space constraint, owing to the location of their facility, and some competition in the facility itself; Lincoln’s executive director, Maria Worthington, was in pursuit of a strategic planning facilitator to help solve the dilemma and draft a strategic plan for the future of the organization. As a result of these circumstances, the board, with John Balmore as the chair, were referred to an OD consultant, in the form of Barry Kravich, for the facilitation of the strategic planning. Barry, with the proposal (and subsequent execution) of an adversarial strategic team, composed of stakeholders well beyond just the professional staff and customers, in an effort to consider and garner feedback on a full range of strategic issues by involving all those who were affected or in turn affected the organization, for what he termed as external stakeholders, seemed to have gained favorable support for his plans by Maria. A kickoff meeting was underway, wherein a

The Kraft Heinz Company successfully merged on July 2, 2015 when Heinz owned by Berkshire Hathaway and 3G Capital teamed up with Kraft Foods Group. The deal is considered one of the top most mergers in the food and beverage industry worldwide. Currently the company has its strong presence worldwide. Moreover both 3G Capital-a Brazilian Equity Firm and Warren Buffet together contributed by investing $10 billion in the deal making the company worth about $46 billion.

Early in 1989, Sunflower began using a financial reporting system that compared sales, costs, and profits across region, when reports were noted from this financial analysis that profits were higher in some regions than the others, but they were using lower quality items in their snacks. At this point the leaders and managers of the organization noted that there was a problem within the regions. Mr. Steelman, who is the president of the Sunflower Company, created a position for an Organization development (OD) by the name of Agnes Albanese. The purpose of her position was to monitor pricing and purchasing practices for the different regions. An (OD) is a process that applies a broad range of behavioral. Science knowledge and