Case Analysis: Case: E-Government In Mexico

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. Case: E-Government in Mexico
3.1. General Situation
Although Mexico encompasses a big territory (15th largest worldwide), the population distribution of 124 million (11th biggest worldwide) is very irregular throughout the state (Mendoza, 2010, p. 45; US Government, n.d.). Mexico is constituted as a federal republic with a democratic representative government (OECD, 2005, p. 23). In economic terms, Mexico is classified as an emerging economy that has implemented strong economic and political reforms in the last 30 years, but still exhibits strong social inequality and a high income inequality (Bonina, 2012, p. 25; DePersio, 2015). Added to this, Mexico is also battling corruption by improving government transparency and increasing anti-corruption efforts (OECD, 2005, p. 15). Furthermore, Mexico is undergoing a process of modernisation reforms in the public administration in which E-government plays a major role (Bonina, 2012, p. 31). However, due to a lack of sufficient technological infrastructure within the country, a deficient technological education, low wages for most people, and a great digital
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Improvement efforts should be primarily focused on fighting the digital divide in the population to achieve more digital inclusion. This would not only reduce social inequality, but would also increase the efficiency of E-government overall, since more people would be able to access its services online. Other efforts should be directed towards improving legal, regulatory and budgetary inflexibility in their framework to facilitate the further implementation of E-government applications. New laws on how to protect and secure data must be constituted to ensure the viability of E-government in the future. Lastly, the empowerment of the citizens should be addressed more directly and attributed a higher priority. Ultimately, E-government should lead to the empowerment of citizens in all branches of public
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