“OUR” Pharmacy Inc.
Street Address
City, State, zip
Phone
Table of Content
“OUR” Pharmacy
I. Executive Summary
II. Company Summary
III. Products
IV. Market Analysis Summary
V. Strategy and Implementation Summary
VI. Web Plan Summary
VII. Management Summary
VIII. Financial Plan
Appendix
Executive Summary
OUR Pharmacy’s main goals are to provide excellent health care service and convenience to its patients as well as dispense low cost prescriptions. Apart from the roles of a traditional pharmacy, OUR will provide extended services such as medication therapy management (MTM), traveler’s immunization, smoking cessation, and chronic disease state management.
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In addition, we will initiate a working relationship with local physicians to create a collaborative practice agreement that will show the value of a pharmacist contributing to patient care and service. Overall, we want to create a friendly and reliable image that will attune to patient and health providers needs.
Dennis Togonon and Harmeet Deol will contribute to the success of OUR Pharmacy by using knowledge obtained from the MBA and Pharm D education. Both participants will share the load of practicing pharmacy and management of pharmacy, with two full time tech. We expect to reach profitability by the second year and will reevaluate to determine course of action during the third year to increase revenue.
NEED TO HAVE DESCRIPTION
1.1 Objectives
OUR Pharmacy’s objectives include:
Provide excellent customer service
Increase the number of customers by more than 20% per year
Establish a niche through extended services with MTM, immunization, smoking cessation, diabetes, and chronic disease management
1.2 Mission
Optimize health,
Understand customer needs,
Reinvent pharmacy service,
That will provide efficient customer service and convenience, and create a collaborative network with local health providers in providing excellent patient care and service.
1.3 Keys To Success (Reference Management Book)
The keys to success are:
Customer service
Anticipate patients’ and customers’
As the brand manager for Allround cold medicine, there were many decisions regarding product formulation, strategy, line extensions and product launches over the company’s last 10 periods. The brand was focused on remaining a profitable, mature product family within the cold medicine category, but also maintaining a premium brand image.
use. The Texas Pharmacy Association states “As the demand on healthcare continues to grow so must the points of care. Unquestionably
My interest in the PGY1 Residency Program at Kaiser Permanente Orange County has been sparked by my attraction to the field of hospital pharmacy. More specifically, I am interested in an inpatient hospital pharmacy experience that the Kaiser Permanente provides. During summer 2017, I was an intern pharmacist at Pomona Valley Hospital Medical Center, and I learned a lot about the pharmacist’s role in a hospital setting. After completing that rotation, I hoped I could learn more about the pharmacist’s role in a hospital setting. The reason I am more interested in residency program at Kaiser Permanente is many different kinds of experiences that Kaiser provides, such as Ambulatory Care, and Drug Use Management.
They also provide medication information to other healthcare professionals. As a primary healthcare professional in community pharmacy, they assist members of the community with the identification and treatment of both major and minor ailments and are accessible to the public as a source of illness prevention and promotion of good health (uq, 2012).
Specialty pharmacy is based on the dispensing and managing medications based on the disease state. Some examples of this include but are not limited to cancer, HIV/AIDS, hemophilia, and immune disorders. Specific and continuous monitoring is required for many chronic conditions and generally there is a high cost for the use of certain medications. Specialty pharmacy plays a role in ensuring the best outcome for these conditions and the minimalization of adverse reactions. Some of the appealing aspects listed about these positions include being able to work with other fields or health professionals, spending a good portion of their time working with patients, and having a flexible schedule. The more negative aspects of this position include traveling, the amount of prescriptions processed, and some respondents stated there was low patient interaction. According to United Health Groups article The Growth of Specialty Pharmacy, due to new therapies and treatments spending on specialty pharmacy is growing by double digit numbers. In 2012 the spending on specialty drugs was estimated to be about $87 billion and it is suggested that spending is could increase to $400 billion by
Our pharmacy policy and advocacy journey continued on to Anaheim, California, where the APhA-ASP Midyear Regional Meeting was held. The purpose of this gathering is to provide an opportunity for APhA-ASP Chapters across our region to share with one another various proposals on how we can advance the profession of pharmacy. This year, our Chapter suggested the following resolution:
A review of the records reveals the member to be an adult female with a birth date of 03/14/1983. The member has a diagnosis of Generalized Anxiety Disorder. The member’s treating provider, Vickki-Ann Samuel, MD recommended the member continue treatment using the prescription medication Pexeva 30 mg.
Physicians play a crucial part in this partnership because they are accountable for directing clinical services, determining the appropriate care for the patients; performing procedures, and determine when to use medications or medical supplies. Healthcare organizations have transitioned to models of physician integration
is essential to any discussion of issues related to current and future pharmacy technicians.[14,15] Policy statements of a numof national pharmacy associations are listed in the appendix. A summary of key events of the past half century follows.
Collaborators: Who are we using to promote our product, and how do we motivate them?
After a year in nursing school, drug administration and nursing responsibilities are firmly drilled into our heads. The 6 rights: right Medication right route, right time, right client right dosage, right documentation, and the right to refuse any medication. Before giving the medication the nurse must fully ensure that the patient knows what the medication is for and what to expect. The nurse must check the patient’s armband before administering medication, ask the patient to verify his name and date of birth, only administer meds the nurse has prepared herself, and if there is something the nurse is unsure about she should look it up or ask for help.
Even though it’s not mentioned under the Triple aim, I believe that physicians stand to gain the patients’ trust (see table above) which is now ranked at 24, behind almost all major industrialized and first world nations. “But it is deeply disturbing that the more general reputation of the medical profession is in decline” (Ubel, 2014). I will argue that physicians will also gain value by working in teams and share the burden of responsibility for patient caring. Being a physician can often be a lonely experience and receiving additional support can sometimes alleviate unnecessary pressure. According to a Harvard Business Review article by Porter & Lee (2015), Geisinger Health System based in Pennsylvania utilizes pharmacists along with the medical care team for patients with chronic
On the question of what types of clinical services can be implemented into the community pharmacy workflow, he talked about allocation of more time for MTM and giving the pharmacist and pharmacies the ability to interact with insurance agencies to come to an agreement on synchronizing patient medications so they can pick them all up at the same time of the month. He added that when this is done, it will save the patient time and money, and increase adherence. In addition to the above he emphasized on expanded health screenings at the community pharmacies was something the he personally looks forward to because not only does it help customers take charge of their health, it also increases the public knowledge about the knowledge level of pharmacist. With all these in mind his major worry which is a barrier to these clinical services is time, patient availability and willingness to avail themselves to a pharmacist, which can be tied into the patient misconception about the role of a pharmacist. He encouraged me to step up whenever a health professional is needed and I believe with my knowledge background I can make a difference, because that is how the public can start to view pharmacy from a different
Another term for ‘pharmacy service’ is ‘medication therapy management’, with the latter covers a broader range of services. In short, both refer to the services offered to optimise the therapeutic outcomes
Patient care roles are a patient centered plan for pharmacists to follow that makes enhancing patients’ health, in the long run, a mission. Depending on the type of job, the diagram in the article may or may not accurately depicts some of our patient care roles. For instance, during my IPPE this summer, I had the amazing experience of shadowing a consultant pharmacist at the VA hospital, and the diagram accurately depicts her patient care role. First, she collected the medications list (prescribed and nonprescribed) of each patient in the facility, and the illness each medication was treating.