Case Analysis : Strategic Management

928 Words4 Pages
Some of the issues The Northern Bank are facing is that they cannot give the type and quality services to their customers as they used to. Many of the jobs performed at all level are becoming expensive to operate and the nature of the marketing task has become more complex. First and foremost, active research has to be conducted in all areas throughout the company to get a better understanding of the problems. Strategic management is based on planning, which starts with identifying the objectives of the company. Based on these objectives, the company can chose its business strategy. Collaboration from each branch even if the company can choose the participants to define the problem, and chooses the solutions. Each branch knows the best…show more content…
You can bet they will give you their OK and will probably appreciate your loyalty to them, which should help you bond with a long-term client. (Tuccy, Phil). Insurance Group Consulting LLC Share Problems to make the customer’s problem your problem. Mikkelsen, Scott Mikkelsen, Kelly, & Kipp Insurance. Provide useful, engaging content on social media to attract new customers and retain relationships with existing ones. Always remember that social media is conversational. Never ignore anyone. (Foster Valerie. Monitor Liability Managers). Target certain industries/client sizes/etc. and tell them exactly why you’ve identified them as benefiting from what you have to offer. Prospects can be more receptive. – Brad Tamulski, Baldwin Krystyn Sherman Partners . Today’s customers may not always be right, but they certainly know what they want. Both consumers and commercial customers have virtually instant access to product and pricing information, they demand products and services customized to their individual needs. They expect high levels of service. That makes capturing and retaining their business more challenging than ever. To succeed, marketing and sales organizations must combine forces and use all the talents, tools, technologies, and channels at their disposal to win in today’s increasingly competitive marketplace. In order to evaluate the strategies and ideas one needs to ask certain questions before
Open Document