Case Analysis : The Carbondale Clinic

Physicians located within wealthier and more populous areas have slightly better access to equipment and infrastructure, but the conditions differ only slightly. Doctors are extremely rushed with a constant overflow of patients and consistently working in hot rooms with little air circulation. This is problem does not only exist in the public clinics of general physicians. Specialist physicians have a persistent flood of patients who do not need a specialist’s care, but seek the specialist because there is no general physician available.

we could change the appointment system so a Gp each morning would have no appointment s booked in advance they would see every patient that needed to be seen between the times of 8:00 and 11:00 this way the patient would be seen within the expected time of 48 hours,

Moreover, the office visit length will be shortened due to the high demand of customers making it harder to provide good quality of care to patients as well . On the other hand, from the physician point of view it is predictable that doctors will change practice patterns from private offices to hospital services because the facilities pay salaries with less expectations in the number of patients seen per day. Furthermore, due to the elevated number of patients, time left for clinical documentation and record keeping will be nulle.

There are many factors to why appointments are delayed or re-scheduled that are beyond the structuring of time, however, there are some ideas that can help ease the annoyance of having to wait. The best thing to address is making sure the patient feels comfortable. Keep people abreast of the wait time and what’s going on. People understand things happen. However, they don’t want to feel forgotten. Some doctor’s offices have grasped the ideas of distraction, provide TV with news and valuable information, brochures and literature read, even hiring nurses or

2. This organization could require all physicians to adhere to hospital protocols regarding booking of OR. Attica Memorial Hospital could then reduce the OR time blocks booked by Dr. Ingelson to decrease underutilization and cost.

Healthcare just like any other type of service industry is reliant on possessing satisfied clientele. Scheduling practices help to manage the patient flow by establishing certain guidelines regarding how late a patient can arrive, and still be seen without disrupting the patient flow

1.) Describe the method or methods you would use to determine priorities for both existing and potential services that the Lakeview Medical Center might offer.

It is easy to understand the rushed appointments. Physicians regularly see close to 20 patients per day. Furthermore, the medical model focuses primarily on diagnosing and treating the illness at hand, at the expense of seeing the whole clinical picture. This often leads to frustration and decreased motivation to seek follow-up care.

Gadsden is located in the northeastern corner of Alabama and is the county seat of Etowah County. It is 60 miles

The original schedule was three appointments for 11am, three appointments for 1pm, and three appointments for 2pm with and hour-long lunch break from 12pm until 1pm. With Dr. Miller working a short day on Friday from 11am until 3pm that had his day booked, from my understanding. Rinna called Thursday afternoon to cancel her appointment for Friday making an open slot for the 2 o’clock hour. Shannon called the office wanting to know if she can schedule an appointment for a new patient and Marcus the drug representative wants to know if he can stop by really quick. From the looks of the schedule the only variations I see plausible is just the canceling Rinna’s appointment and letting the Marcus stop by in that time slot.

Manual Appointments- This method of scheduling patients is much older or as I like to call it old school. Before all of this new advance technology was ever around,the medical office was using this method for scheduling appointments. This method was called pen-to paper. It consist of much time and alot of stress. Due to the fact that if a single document could had been lost or misplaced it had to be redone again. This method also had a book where the appointments were writing in called a appointment book, or a calendar depending on the office and how the physican like to work with. Now in days majority of the medical office uses modern technology, but there are quite a few that still believe in this old method.

Thank you so much for your response. I really appreciate it. I hear and understand the patient volume concern. My opinion is that there could be a need for another NP on Mondays and Fridays when there is one provider here. Today, for example, Dr. Guthrie is in surgery and then got called into a C-section and therefore all patients were rescheduled. 3 staff members are sitting here today with no patients to see.

It is important to know how to schedule appoints because it will ensure that no patient becomes lost in the system. It will also make the transition smoother while allowing the doctor more quality time with each individual, answering questions and being more sensitive to each case file. In turn, patients are happier and have more peace of

Several existing problems precipitated the creation of the triage system implemented by Kathryn Angell in an effort to deliver improved medical care. The main problem was a lack of coordination in service delivery. This lack of coordination caused excessive wait times on the order of anywhere from 23 to 40 minutes to see a nurse, 40 to 50 minutes to see a doctor, and as long as 55 minutes to get a prescription filled. The practice of all nurses being involved initially in seeing all patients caused duplication of efforts, including repeating questions and examinations, and resulted in procedural bottlenecks. Additionally, there were inconsistent levels of service and extreme variation in treatment because of the different experience

Upon arrival a patient should have been made aware about a delay therefore he/she would not get inpatient. The appointment itself should not be rushed. A health proffessional should have explained everything in a clear and precise manner giving patient the opportunity to voice any concern or ask any additional questions. In regards to the appointment itself, the