Essay on Case Analysis for Does This Milkshake Taste Funny

“It is the refusal of employers to grant such reasonable conditions and to deal with their employees through collective bargaining that leads to widespread labor unrest. The strikes which have broken out… especially in the automobile industry, are due to such “employee trouble.” (Document G)

Ans -The study of labor in the United States has a tendency to lean towards a myopic analysis of the battle between corporations and unions. Working-class organization struggling against industrial titans understandably dominates any modern labor discussion, but the sources of these conflicts in the US are older than the nation itself. The labor system in Colonial America established the pattern of labor exploitation witnessed and discussed continually throughout US history.

Smiley, a buyer from Carrefour Fashions, entered the store of a rival firm, Boulevard Boutique. The reason for his visit was to find out about the latest lines that Boulevard was carrying. Once Smiley entered the store he was recognized by Maldini, the store manager of Boulevard, who immediately called the store detective and told him to keep an eye on Smiley. Maldini then called the police, notifying them that he had a shoplifter in the store. Smiley never tried to leave, believing that Rocco, the store detective, would not permit him to do so. Once the police took Smiley to the station he explained the situation and was released.

“Employees shall have the right to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing, and to engage in other concerted activities for collective bargaining or other mutual aid and protection”.

Being part of a union gives members the benefit of negotiating with their employer collectively, as part of a group; giving them more power than if they were to negotiate as individuals (Silverman, n.d.). Overall, unions demand fairness which can lead to the unions influencing and changing ‘managerial decision-making at the workplace level’ for decisions in which employees are affected (Verma 2005). Unions are also beneficial to have present in the workplace because their bargaining of better condition will often benefit non-members as the conditions negotiated with management are implemented across the organization with no regard to membership status. Management is also able to avoid union disagreement by benchmarking conditions to that of an already unionized workplace.

From this perspective, trade union is perceived not necessary and the role of it is creating conflict, and it is seen an unwelcome intrusion into the organization from outside competing with management for the loyalty of employees (Rose, 2004). Trade unions exist either as the result of wickedness or perverseness of individual employees, or because of a failure of management to anticipate and incorporate worker needs and concerns (Bray, Deery, Walsh and Waring, 2005).

Seeing that autonomy is one of the most important factors for this company, it is

Their biggest competitors in the overall chocolate industry are regional companies because Roger’s is relatively focused in a small area, but not all of these companies offer the high end chocolates like Roger’s. There are also only a handful of big chocolate companies, like Nestle and Ghirardelli, that they compete with outside of their local regions. This presents a very good opportunity for Roger’s to increase market exposure and increase their sales and profit potentials.

“Collective voice achieves what a lone voice could never do”. Collective representation is also the foundation of a partnership relationship between employers, employees and unions that bring positive benefits for the business (Prosser, 2001).

Employees require motivation, reward and encouragement for maximum productivity. Punishment to workers not performing is also mandatory to prevent cases of poor performance. Ethical considerations must be looked at and employees must follow rules and company policies for plans made by management to be successful. Workers and management relate like a family and this has enabled the company perform to its expectation. These plans are aimed at ensuring total customer satisfaction and delight.

Motivation in the workplace is one of the major concerns that managers face when trying to encourage their employees to work harder and do what is expected of them on a day-to-day basis. According to Organizational Behavior by John R. Schermerhorn, James G. Hunt and Richard N. Osborn the definition of motivation is "the individual forces that account for the direction, level, and persistence of a person's effort expended at work." They go on to say that "motivation is a key concern in firms across the globe." Through the years there have been several theories as to what motivates employees to do their best at work. In order to better understand these theories we will apply them to a fictitious organization that has the following

    The case “Does this milkshake taste funny?” presents a situation, where company employees  were confronted with an ethical decision.  Their thoughts and actions were shaped by several factors,  including their personal moral values and the corporate culture engendered by the management of the  company for which they work.  This case provides an example of how a lack of a code of ethics or ethical  training within a corporation can lead to negative consequences.    The major players in the case are the night shift employees of Eastern Dairy, and the  management of this company that set up the rules and expectations for the night shift.  The background  and the ethical situation

David Brody argues that the rise of contractual or collective bargaining relationships during the post WWII era formalized the relationship between employers and unions. The use of collective bargaining agreements to resolve workplace disputes weakened unions and the power of workers. Other actions, such as using collection bargaining as a form of substitution for direct action and using it instead of the strike for grievance and arbitration procedure served , also has weakened the unions and the power of workers. The rise of contractual or collective bargaining relationships changed the dynamic of the workplace, shifting the power from the union side to towards the employers. The perspective could best be argued suing Weber’s theory and

Generally, enlarged autonomy guides to increased motivation. High autonomy: An engineer who schedules his or her own work for the day, makes visits without supervision, and decides on the most effective techniques for a building construction. Low autonomy: A receptionist who must handle couriers and mails as they come according to a schedule, vastly specified process.

Both Management and employees need to be educated about the laws governing Industrial Relations in Jamaica. In doing so, parties would be cognizant that trade unions have been apart of the social arrangements in organization for a long time and any experience gained from the exercise could be of immense value in the future.