Case Number 1

Before we move on it is important to take the time and think what diversity means to your organization. How does your company define diversity? A simple definition of diversity is that every individual is unique, and has differences. These can be along the dimensions of race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, mental abilities, religious beliefs, political beliefs, personality, cognitive style, or other ideologies. Your organization’s success and competitiveness may depend upon its ability to embrace diversity and realize the benefits.

He is in a huge dilemma and feels he might be held accountable for the current problem. The antecedents that might have lead to the whole scenario are1- Bob has been under a lot of work pressure, as a quarter million had been taken out of his budget, and he had to travel very often for work purpose. 2- Jay did not give Annette a proper orientation to the company, and its culture. He should have also introduced her to all the VPs and other important personnel of the company. 3- Bob was facing certain problems in his personal life, which triggered his anger. 4- Bob was being be threatened by Annette’s new ideas. 5- Annette did not use a proper communication channel. 6- Jay lacked communication skills. 7- Jay is not a good leader. He was very ambivalent. He did not have his fundamental objectives well stated, and did not communicate his concerns to the employees & senior managers. Therefore, all these incidents summed up, and lead to the present problem.

This memo is intend to present appropriate treatment of the ARO estimation problem experienced by the Lack of Information (LOI) based on the findings from interviews with all 50 of the warehouse managers and on-site visits at each of the 50 locations of its warehouses countrywide. The onsite observations search for any evidence of damages in both the on-site property like the roof, walls, floors and general conditions. The interview with the managers obtains information about the characteristics of the warehouses that are not readily observable. The information obtained is very important in the preparation of the fiscal

Second, the manufacturing order costs for non-stocked items was calculated by dividing total manufacturing order costs for non-stocked items by the number of orders for non-stocked products. Non-stocked products have additional costs associated with processing orders that went above and beyond the costs associated with a stocked product. The third step involved determining what the S"A allocation factor would be for calculating the S"A volume related costs. This allocation factor would then be applied to manufacturing COGS. The fourth and final step involved the calculation of the operating profit based on backing out volume related costs from sales revenues followed by deducting S"A and manufacturing order costs from the resulting gross margin to arrive at a operating profit.

Based on the case, Who You Gonna Call by Kevin D. Zeiler, Nicki is working in the billing department for a large, for profit health care organization. She has been working for the company for two and a half years and was just recently promoted to senior Medicare Billing Specialist. Due to her recent promotion she has been granted the ability to information she was not able to before, she then found discrepancies surrounding the way many of the Medicare invoices were coded. She informed her supervisor. The response of the supervisor was this is how we will continue to code these documents and Nicki should focus on training and monitoring her team/staff. She found the response very strange and after six months has passed, she does not feel comfortable and does not know what to do. While Nicki was reading the paper, she read about another facility who is being investigated for Medicare fraud.

1. In your own words, can you describe the Wise concept of “public service culture”? What does the author mean by that term? What assumptions about human nature does her motivational concept rest on? Do you believe these are valid assumptions?

According to Xerox Chairman & former CEO, Anne M. Mulcahy, diversity is not just about race, gender, age, sexual orientation or disability. She and the staff believed that diversity provide an environment for employee to grow for their fullest potential. Employee with different ways of

After a valiant but doomed battle in the distant Purkinje Galaxy, you are captured by the Glialiens, the most evil

While other shelters might screen out the intoxicated, the active drug users, the ex-offenders, or those with

1.     I would let a day pass and then request another meeting with Dinah indicating a sincere desire to work through the matter and the need to come to an understanding and agreement of how to work together and with the team moving forward. At that meeting, I would start off and thank Dinah for bringing the Partco matter to my attention. I would communicate with Dinah that I respect her strong feelings and beliefs behind her actions regarding the Partco matter but indicate that if she felt that strongly about the action step I planned to take, that she should have spoken again with me or another manager within our company instead of contacting the customer direct. She should know that by going directly to the

2. What would have been Martin’s return for years 2000, 2001, and 2002 if his portfolio had remained with its initial holdings?

Many organizations are beginning to view diversity as an organizational change. This could possibly mean changes in the power dynamics and organizational structure, the way decisions are made, and the way an

The major issues in this case start with Anne not being familiar with the intricacies of politics, culture and communication in Jordan. She took a position in a foreign company in a culture significantly different from her own and did not take the time to properly familiarize herself with the host country. That is the root of the problem, but it continued to compound at her work when she did not do her part to clarify her role in the organization, ExportJordan. Anne also did not clearly understand the role of her co-workers and was not aware of the undercurrents of the situation and what was happening around her. She publicly demeaned her male assistant by giving him a derogatory nickname. She failed to notice the absence of her female coworker until someone mentioned it to her. She failed to realize that not everyone in the organization was there to further the cause of women becoming entrepreneurs and entering the business world. Nor did she seem to understand that Jafar’s influence extended beyond the company and that it unwise to anger him. The biggest problem in this whole case study is that because Anne was not culturally aware she misunderstood everything that was happening around her and her ignorance not only endangered her, but everyone she was attempting to help.

Xerox defines diversity as a priceless resource and a key to their success. It more than just race or gender. By incorporating in a company like xerox different cultures and ways of thinking it expands the mind set of the company and leads toward creating innovative solutions and business opportunities (Xerox).

Though the issue looked like personal conflicts on the face, it actually stems from the friction between two departments fundamentally different in their working methods and thought processes. The fact that the two managers, Ellen and Ronnie, with different working styles leading these two departments has only compounded the problem. Ellen’s complaint was that Ronnie’s team is not sending their timesheets in time, which is leading to late payments from the insurer and shortage in cash flow. Even Ronnie acknowledges this but the solution appears to be different in each other’s minds. Ronnie is adamant that they just need more time, while Ellen is saying that genuine effort is required, not just time extensions. As much as