Case Study 1: Initiating Change in the Manufacturing and Distribution Division of Polyprod

University of Queensland ORGANISATIONAL BEHAVIOUR Course Code: MGTS 1601 Employee Resistance to Change Student Name: Yuanli Zhang (Phil) Student Number: 43401163 Course Tutor: Marissa Edwards Yuanli Zhang 43401163 Table of Content Introduction ------------------------------------------------------------------------ 2 Description of Problem ----------------------------------------------------------- 2 Propose Intervention ---------------------------------------------------------------4 Conclusion -------------------------------------------------------------------------- 7 1|Page Organisation Behaviour; MGTS 1601; Individual Essay; Employee resistance to change Yuanli Zhang 43401163 Contemporary business dynamics are pressuring

4. A role culture organisation may find it hard to change when its employees are operated by procedures.

After demonstrating the explanation of culture it is important to explain how the practices of the mainstream and the critical perspective of the organizational culture have changed from the bureaucratic era to the post-bureaucratic era.

The mechanisms for changing organizational culture that Mr. Marchionne used at Chrysler were to change the workflow and the structure of the organization. The old ways of Chrysler were not working as the company was forced into bankruptcy. In a reaction to failing sales, the previous management at Chrysler slashed prices, which was not a valid solution to the problem. However, Mr. Marchionne has a different approach. When he took over, he fired top executives, took away the layers of bureaucracy, and injected fear into those that were left. The hierarchy model was no longer working at Chrysler, so Mr. Marchionne got in the trenched with those he select as his management team and together they worked together to bring Chrysler out of bankruptcy. In return, the culture at Chrysler moved to an adhocracy in that leaders were empowered to seek innovation to create sustainable growth for the organization (Kreitner & Kiniski, 2013).

Rhonda I totally agree with you, changing an organization’s culture is difficult and consuming. I work in a Military Service Academy that embraces culture into the fabric of the organization. Therefore, from where I sit change can only occur if you remove an entire generation and start from crash. This approach is of course impractical; no organization will clear out an entire force to start from scratch. Therefore in order for change to become apparent it “sticks when it becomes “the way we do things around here,” when it seeps into the bloodstream of the corporate body. Until new behaviors are rooted in social norms and shared values, they are subject to degradation as soon as the pressure for change is removed.” (Kotter, 2009) One

Corporation was heavily resistant to change and was not open to introducing new methods to

To commence a change, unfreezing of the current reliance on paper documentation will need to take place. The unfreezing component may produce a significant amount of conflict. There will be employees in favor of change, and those who may hinder the change efforts, becoming the antagonistic factors. According to Sutherland (2013), change requires ‘buy in’ by staff and is essential to a smooth transition of a new process. Staff engagement and ownership are imperative in the unfreezing phase. Difficulties related to the implementation of EMR are identified, and key players are sought to develop strategies to strengthen the driving forces and weaken or reduce the restraining forces in the unfreezing phase (Bozak,

Organizational cultures that can be a liability to an organization include those that create barriers to change, create barriers to diversity or barriers to mergers and acquisitions. (Robbins, S. P. 2011) Organizational cultures are also good for change and revitalization of a company. This paper will provide background information on Best Buy and the ROWE (Results-Only Work Environment) Program. This paper will describe the culture of Best Buy. This paper will also discuss the approach to organizational change that the ROWE program illustrates. This case has sources of stress and this paper will discuss the sources that are apparent in the case. Changes have occurred

organisation. This could be a loss of income due to poor work, resentment within the team by other

After reviewing our text, it suggests that changes in organizational culture will not occur until managers make adjustments in basic assumptions (Kreitner & Kinicki, 2013). The Chrysler company was in need of a major revamp given their recent financial woes. An existing organization’s culture is more difficult to transform than that of a new organization, as people are inclined to adapting to a new culture, but more resistant to change (Sims, 2000). New leadership was imperative to change Chrysler’s organizational culture and the way in which the business operated. Enter Sergio Marchionne, a man up for the challenge. Sergio Marchionne changed the basic assumptions of the Chrysler company in a few different ways. Mr. Marchionne decided that

Surprised by changes that were developed in private without giving personnel an opportunity to adjust and become accepting to the new

It is important to change various aspects of organization culture when trying to institute change in organizations (Kavita, 2005). The aspects that such changes should target include the balance of power in the organizations, the organization structure that supports the framework, leadership and management styles. Organizational history is also very critical, especially if it has a progressive track record success. However, if the culture despite the changes remains aligned to the organization goals and mission the employees will adopt it and embrace change.

Organizational culture: Assumptions that define the organizational goals and products create a powerful restraint on change, especially technological change.

There is a multitude of reasons as to why an organization may change their culture. Some catalysts to cultural change could be such things as changes in the economy, external events, internal shortcomings, restructuring of leadership, or growth of technological capabilities. Since IBM was founded in 1911, it has undergone a multitude of cultural changes driven by each one of these factors. The 1990’s included a large cultural shift for this organization driven by a new CEO and new technological capabilities.

In an organization where there is a culture that has been developed through years, a culture of uncommitted individuals and selfish authorities, the harmony that is needed in accomplishing the organizational goals between the management and the rank-and-file employees cannot be attained. At this point, any person who wants to implement changes in the system for the better of the company can experience great stress and difficulty due to the resistance and developed attitudes of the members of the organization.