Case Study Analysis: Oakbrook Medical Systems

* * From the scenario “Learnscape 1: More Help Needed – Now!”, examine the role of human resources in health care organizations. Suggest a key characteristic that is required by HR to establish effective relationships with line managers, indicating the likely impact to the organization.

Partners HealthCare is a non-profit, health system located in Boston that created a data based transformation (Davenport, 2013). It integrated a new system that aligned the participating organizations to cohesively run as one and to help shape the future of the organization. The system didn’t stop there as it was responsible for bettering the patient financing experience and the delivery of healthcare information to other organizations (Davenport, 2013). The initial goal of the organization was making patient care more affordable and accountable by providing integrated, evidence based, patient-oriented care.

The role of human resources is also very important in maintaining an effective health care industry. If the managerial personnel are performing their duties effectively and efficiently in a health care organization, the organization will automatically progress. Additionally, the organization will provide the improved outcomes of the patient health and health care delivery as well. This is so because human resource is also considered as one of the most important inputs to effective health care services. Although there exists a variety of challenges in inducting qualified human resource professionals but there is a strong need to solve this issue. (Kabene, 2006)

The most challenging area Mrs. Dukes faces is staffing. For a well- developed health care system, sufficient, highly motivated and skillful employees are essential components (Saleem, 2015). It is important that we remember people are the most important and valuable asset of an organization. Every position is an important position and it takes skillful and effective people to fill those spots. “Staffing is the managerial function concerned with the procurement and maintenance of human resources” (Dunn, 2010). Having the right staff members is key in running an organization. If you hire individuals who are

Jones Regional Medical Center is a huge academic health center with 900 beds and are known for its research and teaching hospitals. Additionally, the IT staff at Jones supports 300 applications and 12,000 workstations. The center uses Technology Med (TechMed) for their admitting system. The system includes registration, inpatient charge, payment entry, master patient index, admission, hospital billing, and more. The TechMed system has been accessible since 1998; Jones is beginning to plan a replacement of this systems because of the fragility of the software (Wager, 2013).

The Joint Commission understands that human resource management (HRM) is vital in any organization because it deals directly with employees, who are charged with the responsibility of achieving the organization’s goals and objectives. Traditionally, majority of organizations treated employees as liabilities. However, over the years, the view has changed to focus on employees as assets. Importantly, in an acute care hospital, committed employees are essential because they would be dealing with patients directly. Moreover, working with such patients requires employees who can create personal relationships with the patients. In essence, patient satisfaction increases when the patients can trust their caregivers (Mathauer & Imhoff, 2011).

ABC Medical Center is a general hospital setting that employs a variety of professionals in the medical field, including, but not limited to; Doctors, Physician’s Assistants, Nurses, Aides, Physical Therapy, Occupational Therapy, Nurse Case Managers, and Social Workers.

Our learning team of our Human Resource Management Team B Community Hospital Virtual Organization is to create a presentation about human resources operations at a hospital facility. We received a new chief executive officer and was requested to create slide show about our standards, guidelines and actions we take as a human resource representative.

The goals of Holy Oak Healthcare and Care Select Health System departmental leaders is to identify detailed action items for aligning administrative, support, infrastructure and clinical function. The key is to capitalize on the operations strength of each organization and each department which includes:

The Chicago Medical District consists of research facilities, labs, a biotechnology business incubator, a raw development area, four major hospitals, two medical schools, and over forty healthcare facilities. The Chicago Medical District is only a few miles from the world famous Chicago Loop where visitors can enjoy museums, exciting entertainment, and more. Some of the popular places nearby include the United Center, the home of the Chicago Bulls, the Money Museum at the Federal Reserve Bank where visitors can learn about the money museum in the USA and view examples of what money used in times past looked like. Check out this list of hotels and vacation rentals nearby so that when you’re ready to turn in for the night, you don’t have to

The purpose of this essay is to discuss and learn the story of Baylor Scott & White Healthcare, which has been known for high quality medical care for its clients. The discussion aims to review the history of Baylor Scott & White Healthcare, its corporate structure and even the business model that it uses.

It was in 1977 that the United Healthcare United Health group was founded by Richard Burke. The headquarters of the company are in Minnetonka, Minnesota. This organization works towards the betterment of people's health, it help them in living a healthy life by providing them with the kind of health care that would be best for them. The main focus of United Healthcare which is a major division of the United Health group is to provide the people with better health benefits and coverage.

The importance of human resources to the delivery of healthcare has kept growing over time and HR has become intrinsically important to the delivery of efficient and effective health care. At this point the organizations which have managed their human capital successfully and effectively have been able to serve their patients effectively(Kabene et al, 2006). In a scenario where the health care sector is faced with major human resource related issues the HR has a major opportunity to become a

Stakeholders are people or groups with interest in an organization that can affect or be affected by the organization itself, its objectives, or its policies (BusinessDictionary, 2015). Each stakeholder brings their own perspective to the table based on their relationship with the organization (e.g. internal or external role), their level of experience, and their area of expertise about the subject matter they are involved with. At a high level, the list of stakeholders for any organization could include people or groups such as: customers, employees, government agencies, suppliers, unions, community resources, shareholders, and business owners. For the purpose of this assignment, I will discuss and review stakeholders relative to the

Communication should be clear, concise, and succinct to avoid any room for misinterpretation; Negative nonverbal cues such as, facial expressions, hand gestures, and body language, could discredit the person-to-person conversation. Communication scholars argue that one should not assume that more communication is equated with better communication (Keyton, 2013, p. 154), especially with the added use of nonverbal cues. It is understood that interpersonal communication is important, but whether it changes the landscape of a business for the better is another question, altogether. There are both formal and informal communications in the workplace; Formal, dealing with work decisions and the latter, dealing with friendships and non-work-related banter.