Case Study: Attached Is The Red Badge

Satisfactory Essays
Attached is the Red Bade/OTS org chart, we discussed on yesterday’s call. In the ORG chart I placed the Red Badge and OTS Hunters along with their current area of responsibility. In this chart I included Thomas (Dean’s) proposed role, which I am proposing that we bring Dean in to serve as a back up to Dat and work on escalations for the Americas, since we lost Macarena. He would also be the stakeholder for the GIMS cases, which would help us, get in front of these re-occurring carrier issues we face daily. Financially, this would impact your Red Badge invoice by 5K per month, but would be well worth the investment based on Dean’s knowledge of Cisco and his ability to decipher data in an efficient manner.
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