Case Study : Chic Fil A Operates

The company of restaurants started in 1946 when Truett Cathy opened his first restaurant in Georgia. They are credited with inventing the Chick-Fil-A’s boneless breast of chicken sandwich. In the 1960’s, he pioneered the opening of the restaurant in different malls in Atlanta. It has grown to become the largest quick service chicken restaurant chain in the United States based on their domestic annual sales and with over 1900 branches countrywide. The restaurant is privately held and family owned and has been progressing in the delivery of exclusive services to all their customers. The mission of the restaurant is to give identity and value to their clients and the vision is to be America’s best service quick restaurant.

On Friday, December 4, 2015, I was dispatched to 3912 N Roxboro St , Chick Fil A in reference to a fraud call. Upon arrival, contact was made with Mr. Austin Franks, the store manager.

Chick-fil-A is known to be closed on Sundays. That is a policy that they have started with and are continuing to pursue. No matter the back lash they have gotten for it, they have stood behind their beliefs.

Senior Management of PepsiCo is evaluating the potential acquisition of two companies – Carts of Colorado and California Pizza Kitchen – in order to expand the company’s restaurant business. If indeed PepsiCo decides to pursue the acquisition of one or both, they must decide how to align each of these business units in its historically decentralized management approach and how to forge relationships between the acquired business units and existing business units. In their evaluation, Senior Management is faced with the question of whether the necessary capital investment in order to purchase one or both of the businesses can be profitable for each of the acquired business units, but must

Being that Chick-fil-A is America’s number one choice of fast food, the others don’t stand a chance.

Also, there are more locations in the Southern region of the U.S than in the Western and Mid-western regions. This limits the amount of customers they can reach, therefore they need to be more widespread throughout the U.S. Also, due to the southern Baptist religious beliefs that Cathy practices, the restaurant is closed on Sundays. This causes them to loose profits for that day. If chick-fil-a would open on Sundays it would increase their profits as well as their opportunities by 52 days. Also, as I mentioned above, if they would expand their locations further west as well as outside the U.S. great opportunities could arise for Chick-fil-a. A huge threat that Chick-fil-a has come across is the anti-gay comments and opinions voiced by the CEO. By voicing his opinions he started a huge uproar and the company lost many of their customers. However, it also showed the company’s strong core values and Christian customers supported their decisions.

A good leader is one that motivates others to do well, not because they have to but because they want to. A great leader knows and understands their vision and is unwilling to compromise their values or morals to achieve success. Not all influential leaders are publicly known for their accolades. It is not until something negative or perceived as negative is brought to the public’s attention that these leaders are judged; such is the case of Truett Cathy, the founder of Chick-fil-a. Standing firm on this beliefs in God and Christian principles he turned a small diner into the multi-billion dollar company, Chick-fil-a that generates more profit in 6 days, than its competitors in 7 days (Williamson, 2014,

There are numerous simple schedules that take place when performing the operant of fulfilling an order for a guest as a Chick-fil-A employee. Once the guest has entered the store (discriminative stimulus, SD), the employee taking the order must signal to the guest (operant, R) that they are available and ready to take their order (variable interval, VI-5sec). The guest recognizes the signal (SD and secondary reinforcer, SR+) and proceeds to walk towards the direction of the signal (VI-5sec). Once the guest has arrived at the designated area (SD/SR+), the employee then greets the guest by saying, “Hello, are you dining in with us today?” (fixed ratio, FR-1). The guest responds with, “yes, we will be dining in” (SD/SR+). The employee presses, “dine in” on the point of sales (POS) monitor (FR-1) and asks the guest, “What would you like to order?” (FR-1). The guest then begins telling the employee what they would like to eat (SD/SR+). As the guest is talking, the employee begins ringing up the specific

Because Chick-fil-A was the Bible based business operation, the company took a firm stance against the legalization of same-sex marriage. Many people declared a boycott Chick-fil-A because of discrimination. Chick-fil-A faced to either maintaining its conservative values or adopting more neutral values.

I really enjoyed your discussion board. I knew about Chick-fil-A being a religious company but did not know about any of the others you mentioned. I really think it is important to find a job that can provide understanding about religion. Having worked at Cracker Barrel for 5 years and being unable to have Sunday mornings off work I really can’t wait to work for a company one day that honors Sunday mornings off. I feel like we give so much of our lives to our jobs but we don’t really think about who we might be working for. What is our job contributing to the community that we might not agree with? I know for a fact my job at a cable company does not go along with my personal values. We have adult movies for rent and I often get uncomfortable

The first KFC was opened in Tiananmen Square, China 1987; it struggled as western food was unknown to the east. This was still a very conservative nation, not prepared for the “Fast Food” takeover. The restaurant did pretty well, but grew slowly. The Harvard business review, stated that “in 1992 the Chinese government granted foreign companies greater access to markets, KFC China’s managers gradually developed the blueprint that would transform the chain.” (Yums' China, 2017) Although they have done well for themselves they struggled, as growth was steady but slow and their customer base was shrinking. “In November 2016 Yum China Holdings, Inc. became a licensee of Yum brands in Mainland China; they have exclusive rights to KFC.” (Yums' China, 2017) Yum controls approximately 7,300 restaurants and more than 400,000 employees in more than 1, 100 cities. YUMS generated over $8bln in sales in 2015.

CFA managed to create a controversy which supported gay population of America but at the same time it accumulated support from conservative America. We think the reasoning behind that is, people’s respect and understanding of the first Amendment of US constitution, freedom to express your opinion and exercise right to voice religious beliefs. It states, “Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances”. CFA supporters organized Chick-fil-A Appreciation Day, leading to record sales throughout the chain. Latest sales data are just further proof that all that negative coverage didn't hurt demand for chicken sandwiches among Chick-fil-A's core

Taco Bell Corporation’s Director of Public Relations has in the last few hours received a phone call from the company’s Government Relations Team. The Government Relations Team has learned that a special interest group known as “Friends of the Earth” will be releasing information on Monday September 18, 2000 to the Washington Post. This press release will be implicating the Taco Bell labeled taco shells which are manufactured, distributed, and sold by

The Dollar General is an American wholesale company that was first initiated in Scottsville, Tennessee by Turner and Cal Turner. Its headquarters are located in Goodlettsville, Tennessee. The mission statement of the Dollar General is "Serving Others." This mission statement helps to bring out the innate requests and intentions of the company in the United States of America and other countries in the world. The company has a vision that describes how it manages to cater for four different types of people. These four groups of people include the customers, the community, employees, and shareholders. Within these categories of people, Dollar General aspires to serve others through deliver of price quality and terrific prices for customers, opportunity, and respect for employees, a superior return for shareholders and a better life for the communities.

Answer to Question 1. MITRE is following the committed expert strategy. Its recruiting focus is targeted. MITRE does not resort to broad recruiting channels because it’s costly and doesn’t attract the right kind of candidates. MITRE mostly uses internal sources to hire new people. The company’s current employees do most of the recruitment and, in return, they get bonuses and opportunities to improve their team by suggesting candidates that they find suitable.