Case Study: Clayton's Paints

The major issues identified in this case study are the skills lacked by Gallagher to handle the staffs and members, the high rated self assessment by Gallagher that speaks about his disagreement to change. Gallagher is a diligent manager who lacks soft skills and is very critical about his staff and can’t delegate, entrust and coach team members. This is why the employees reporting him get dissatisfied to work in the

Herzberg’s two factor theory of motivation at the workplace shows the difference between two factors of motivation. The two factors being satisfiers, which are the main causes for job satisfaction (motivation), from hygiene factors which are the main causes for job dissatisfaction (demotivation to stay in the job). Examples of motivating factors are achievement, recognition, responsibility and the work itself. Hygiene factors include: working conditions, salary, relationship with colleagues, supervision, etc. An organisation needs to influence satisfiers through performance management using range of tools such as: job descriptions, supervision, performance appraisals, continuous development/training, rewards and career development.

According to the Two-Factor theory (Herzberg’s motivation-hygiene theory), which is closely related to the Maslow’s theory of motivation, such factors as salary or safe and pleasant working conditions (hygiene factors)

Mr. P M Murty, the then MD & CEO, Asian Paints received the 'CEO of the Year' award from Business Standard, one of India's leading business dailies (March 2011).

Developing work attitudes is by reducing imprudence that was between the hourly workers and their mangers and increasing job satisfaction and organizational commitment. It is clear that workers at this motor company have the lowest job satisfaction in order of various negative influences that impact their life. First, mangers at this company did not treat their employees as a human, they treat them as machines, that should rich the demand by the end of the day, and called them by numbers not their name. Second, workers have intrinsic value, extrinsic value, and ethical values that ford would not respect. Third, Stressful work without any reward and the work environment that was not save, clean, or regulated at the plant. Finally, week bonds between mangers and workers that create week work energy and losing trust between employees as results the work has turned down frequently. In addition, at Ford Motor Company the physical and psychological

St. Johns Painting, LLC is a painting company that is located in Jacksonville, Florida. The service areas they cover include Ponte Vedra, FL, St Johns, FL, Jacksonville, FL, St Augustine, FL, Fleming Island, FL, Atlantic Beach, FL, Jacksonville Beach, FL, and Neptune Beach, FL. St. Johns Painting, LLC carries more than 30 years of experience in the painting and construction industry. St. Johns Painting, LLC was founded by Michael LaBelle in 2014. For 25 years, Michael LaBelle has successfully run LaBelle Painting, Inc., which was sold in 2010. Their painting services include interior painting, exterior painting, waterproofing, caulking, drywall repairs, textured ceilings and removal, plus more. St. Johns Painting, LLC also performs pressure

Areas such as employee holidays, rest periods, working hours and night working are all important factors that equal to a positive work/life

Whether you are looking to hire a commercial painter for your home or business it is important to ask question. Not only will this help you learn more about the company, but it will also help you decided if the company is right for your needs. There are several question you could ask and every situation is different. However, below you will find some basic questions you should ask any painting contractor before hiring them.

According to Herzberg, individuals are not satisfied with lower-order needs at work, for example, those associated with minimum salary levels or safe and pleasant working conditions. Theses individuals look for the gratification of higher-level psychological needs such as achievement, recognition, responsibility, advancement, and the nature of the work itself. Motivation-hygiene theory, based on the presence of one set of job characteristics or incentives lead to worker satisfaction at work, while another and separate set of job characteristics lead to dissatisfaction at work. Moreover he found that job characteristics related to what an individual does is the nature of the work he performs, having the capacity to gratify such needs such as achievement, competency, status, personal worth, and self-realization, leading to satisfaction. However, the absence of such gratifying job characteristics does not lead to dissatisfaction. Instead, dissatisfaction results from unfavorable assessments of such job-related factors as company

Soon employees become complacent, and the job becomes monotonous. I need to effectively address each situation, as each will require a different set of dynamics to the solution. By proper training, the employees will become motivated to do the right thing the first time. Respect for each employee is of utmost importance, giving them a sense of belonging. The manager employee relationship should not be limited to a professional relation but must also extend into their personal life. Knowing what is happening to an employee both physically and emotionally is important in being an effective leader to be able to maximize their productivity.

Herzberg, a pioneer in motivation theory, determined that there are two factors that motivate employees: high-order needs and low-order needs. Those high-order needs are met by intrinsic motivation, such as fulfilling our personal needs and growth: achievements, recognition, promotions, work itself, and responsibility. He refers to low-order needs as hygienic factors; those needs cannot motivate employees but can minimize dissatisfaction in the work-place. Hygienic factors include, pay, company guidelines, quality of supervision, working conditions, relationships with co-workers, and job security (Damij, 2015, p.2).

Herzberg’s model (1956) is the most used in business. It splits hygiene factors from motivation factors. Hygiene factors are related to salary, working conditions, policies and administration are not managed well lead to dissatisfaction in the employees when they are not satisfied. (Saiyadain, 2009)

According to Herzberg, the factors leading to job satisfaction are distinctly different from those that lead to job-dissatisfaction. Therefore, the managers who seek to eliminate factors that create job-dissatisfaction can bring about peace at the workplace but cannot motivate the employees. These factors are termed as hygiene factors comprising administration, supervision, working conditions, salary and wages etc. While absence of hygiene factors will lead to dissatisfaction, mere presence of these factors will not satisfy (i.e. motivate) the employees. In order to motivate the employees, managers must resort to ‘motivators’ (those factors that motivate the employees towards better performance) such as recognition, challenging assignment, responsibility, opportunities for growth and self-fulfillment etc.

Edmund S. Boe a CPA director at the American Institute of CPA’s discussed the ideas of Herzberg 's motivation-hygiene theory in regards to the future of American business, in the article Job attitudes: The motivation-hygiene theory. The purpose of the article is to show how the future of business in American needs to use Herzberg’s motivation-hygiene theory to not only as a motivational tool for their employees but to also survive a business organization. Boe points out that Herzberg’s theory shows how man has the basic need to understand his place in life. Throughout history it has been discovered that an organization will fail if it does not provide a concept of man that is acceptable to society and create an environment that is conductive to growth. Both animals and humans unlike try to avoid situations or an environment that brings pain. This shows the human need for achievement, the human need to realize his or her own potential. This growth is itemized through Herzberg’s theory. The article presents a checklist, based on Herzberg’s theory, of qualities that business should take in the future. These steps is said to help many organizations to motivate their employees: 1) Knowing more 2) Seeking more relationships 3) Creativity 4) Effectiveness in ambiguous situations 5) Maintaining individuality 6) and Real growth. Herzberg theory shows how employers can effectively use their employee’s without manipulation. Giving employees achievement opportunities, increase in

The study, as reported in the journal, was using Herzberg’s Hygiene Factors and Motivators to examine (a) what motivates employees in the retail industry and (b) their levels of jobs satisfaction. Tan & Waheed (2011) stated that the survey was done by way of convenient sampling to select sales personnel from women’s clothing stores at Bandar Sunway shopping mall located at Selangor, Malaysia. One hundred and eighty selected sales personnel of heterogeneity were surveyed by a questionnaire written in English. The questionnaire included a series of statements and questions pertaining to determinants of job satisfaction. The survey candidates were requested to indicate their degree of agreement to each. According to the researchers, linear regression analysis was performed to test the relationship between Herzberg’s Two-Factor Theory and job satisfaction and further analysis was done evaluating the relationship between money and job satisfaction.