Case Study : Contingency Behavior : Decision Making

The decision making process includes cognitive processes that eventually lead to a choice in action while taking into consideration the alternative possibilities (Allen, Dorozenko, & Roberts, 2016). Not all choices have to lead to an action. The values and preferences of the person making the choice also comes into play when making the final decision. Problem-solving to obtain a certain goal or satisfactory by a solution is the main reason people go through the decision making process (Stefaniak, & Tracey, 2014). This process has many factors that end with one final result or solution. The decisions made can be rational or irrational and can be determined by explicit or tacit knowledge (Qingyao, Dongyu, & Weihua, 2016). Since the decision making process can be very difficult at time, psychologists have viewed the process in different perspectives to get a better understanding (Rossi, Picchi, Di Stefano, Marongiu, & Scarsini, 2015). The different perspectives include; psychological, cognitive, and normative or communicative rationality.

There have been numerous theories surrounding leadership, which attempt to explain which form is most effective in the workplace. A universalistic approach was once used to rationalize leadership and it was believed that successful leaders possessed certain common abilities and traits. However, today due to external factors such as globalization and advanced technologies, there has been an evolution towards a new paradigm of leadership. Subordinates want to feel empowered and engaged at the workplace and often the behaviors and relationships between leaders and their subordinates become important to understand in order to fully understand effective leadership. Contingency theories have been developed in which people began to look at the behavior of leaders in specific situations. Two such contingency theories are: Path-Goal and Hershey and Blanchard’s Situational Theory.

Decision making is defined as "the cognitive process leading to the selection of a course of action among alternatives" (Decision Making, 2006, para. 1). Decisions are made continually throughout our day.

The next big era of leadership theories was the Rational Management era. When the previous era failed to determine exact traits that could consistently be identified in great leaders, a shift occurred to begin looking at how these leaders behaved, and what made them into great leaders, rather than who they were in a specific sense. This was a major shift from thinking that people were born leaders, to now considering that perhaps leaders could be made, or trained to become leaders. The first of these theories, beginning in the early 1950’s, were the behavior theories. The focus of these theories was to study what these leaders do, and

Effective contingencies that function as punishers have some basic principles that distinguish them from other ineffective contingencies. Punishment is a response or a contingency that suppresses the future occurrence of a similar response. It is a consequence that causes pain or discomfort and teaches an individual not to repeat what caused the punishment. In the third section of Punishment on trial, Ennio Cipani summarizes six basic principles of effective punishment. These principles are:

Research on leadership is a subject that has been approached in many different ways. Theories on leadership can be classified according to the type of variable that is emphasized the most. Three types of variables relevant to these theories include (1) characteristics of leaders, (2) characteristics of followers, and (3) characteristics of the situation (Yuri, G., 2010). In the textbook Leadership in Organizations, Yuri, G. classifies these theories into the following five approaches: (1) the trait approach, (2) the behavior approach, (3) the power-influence approach, (4) the situational approach, and (5) the integrative approach. This paper briefly discusses the situational approach of studying leadership.

In the research carried out by Bass (1990), they found out that trait leadership theory believes some people are born to lead because of their personal qualities, while others are not. Trait theory also suggests that leadership is only accessible to the chosen ones and not available to all. In the past researchers focused on traits that were able to measure such as physical characteristics, aspects of personality and aptitudes. The current trait research has pointed the focus to more specific traits like stress tolerance, energy level, emotional maturity, integrity and self-confidence. Reviews of the trait research have found all of the above traits to be related to managerial effectiveness Bass (1990) and Marques (2010). When looking at the results of

The trait leadership theory focuses on the individual leader’s personal characteristics as the basis of its investigations. It is one of the earliest leadership theories upon whose tenets many researches on leadership have been done. Although it is not very coherent, its heuristic nature has contributed to its significance in leadership research. Zaccaro and Klimoski (2002) define traits of reference to leadership as the stable personality characteristics, which result in a consistent leadership performance pattern, given different scenarios and groups. They include individual personalities, temperament, rationale, prowess, as well as cognitive abilities. Initially, the theory explored both physical and psychological characteristics that tell apart leaders from non-leaders.

The Trait Approach was the 1st systematic attempt to study leadership. In the 20th century it was known as the “great man” theory. This approach takes a look at the leaders personal attributes such as but not limited to: motivation, energy, intuition, creativity, persuasiveness and foresight. Some of the traits that are essential to this list include: intelligence, self-confidence, determination, integrity and sociability. Thus it focuses mainly on the leader and not on the followers or situations. The strengths of the Trait Approach includes: 1) it is intuitively appealing, 2) it has research to back it’s theory, 3) it highlights the leader, 4) it identifies what the traits of a leader should have and whether the traits we do

The Contingency Theory applied to factors unique to each situation to determine whether specific leader characteristics and behaviors will be effective. Researched findings credit Fiedler 's contingency theory as the first to specify how situational factors interact with leader traits and behavior to influence leadership effectiveness. This theory suggests high interest in the situation determines the effectiveness of task- and person-oriented leader behavior.

Moreover, the trait approach gives a deeper understanding of the leader element in the leadership process by emphasising exclusively on the leader, (Gore et al, 2011). The trait theory does not offer hypotheses about the role of situational variance or characteristic of the followers. Instead, this approach provide information about leaders, and about which traits cause which behaviours and that certain set of traits are central to the leadership process and play an indispensible part of effective leadership.

Decision making can be described as a process of making a decision or decisions, based on choices made amongst two or more competing course of actions. The ‘Decision making’ also requires making a define choice between two or more alternatives course of actions that are available.

Behavioral theory promotes the value of leadership styles with an emphasis on concern for people and collaboration. It promotes participative decision making and team development by supporting individual needs and aligning individual and group objectives. Behavioral Theories of Leadership, also known as “The style approach to leadership” focuses on the behavior of the leader and what leaders do and how they act. Learn about the two general kinds of behaviors; task behaviors and relationship behaviors and advantages of this approach to leadership. Learn more about this theory of leadership. What are Behaviors? Behavior is the range of actions and mannerisms made by organisms, systems, or artificial

This theory is based on the premise that there are certain personality characteristics that are essential for a person to possess in order to be a leader. The main emphasis is on what the person is in terms of a constellation of personality traits. This theory searches for that set of universal leadership traits that will assure success. Numerous traits have been suggested: courage, integrity, loyalty, charisma, ambition, intelligence, honesty, clairvoyance, persistence, arrogance, health, political skill, confidence and vision.

Research on management and leadership in organizations over the past century shows there are still no clear definitions or answers about what counts as effective and successful leadership; the field remains varied and argued. Actual studies of leadership began in the early twentieth century. The research and studies on leadership have resulted in defining what characters, traits and attitudes are considered to be significant for leaders to possess. The early studies of leadership theories focused on the person and their behaviors, currently known as leadership trait theories and behavioral theories. It is important for organizational leaders and managers to understand what characteristics, traits and actions of an individual mark a great leader when forming a strong diverse workforce.