Case Study : Copper Kettle Catering

I give this restaurant extremely high marks for producing a quality product.” Another bonus is that the restaurant is very popular, meaning the food is in high demand. Therefore the food that is already out doesn’t have time to get old and stale. But consumers don’t just want great tasting food in any amount; they want enough to fill them up until the time comes for their next meal.

“Lean is a systematic approach to identifying and eliminating waste (non-value-added activities) through continuous improvement by flowing the **product at the pull of the customer in pursuit of perfection.” Lockwood [24].

To ensure that my clientele get value for their money, I will make sure that they get the desired and right taste of food. This will be achieved by ensuring that the food served to clients is well prepared by well-trained personnel and high quality ingredients used. I will also offer

Also they can have a wide array of choices since they do not have to keep large quantities of all items in stock. They should also offer a little flexibility to the customer by letting them bring some idea into the catering service that they may have, or have seen some other place. This will show that they are interested in the needs of the customer as well as offering them goods and services for profit. This ultimately could be a way of marketing research that helps the company stayed informed on the introduction of new products in the industry.

Nevertheless, the majority of customers are very satisfied with the amount of serving along with the quality of their meal as well as the price paid. The strategy of being a low priced high value added has seen problems due to lack of customers which is affecting the bottom line drastically. This inevitable circumstance has put a hold on operations and started an investigation upon various neighboring competitors and their own strategies.

Response forms:the production will be appropriated in the store by food services. The diet will be grilled on site, rejecting for some of the cooked goods. A fulfil will attend them and consign clients water. The assistant will prospect what consumer would like to make fresh their body, it will be confined up the booking by the server. The waiter or waitress will deliver the soft-drinks or water and bring the ordered if the client is standing by.

This report will give an overview on the how the project is coming along and explain in detail the methods used. Using the data collected will be able to improve the waiting time that the customers have to wait and receive their meals. The report focus on the data collected from the observation to be able to find the distribution.

We will be catering to the needs of University of Guelph students as well as the faculty. Instead of accommodating the mass market, we want to focus on the niche market by serving the surrounding community around the University of Guelph. Last but not least, our final customer segment are health conscious people as well as organic food lovers. Our customers will have a few jobs to do when doing business with us as they will have to first find the location of our food truck. Once they find the location of the truck, they will have to make choices in regards to choosing what they want to order. Finally, the last job that our customers will have to do is to wait for their food to be made which could pose a problem as it could sometimes be raining or be extremely windy outside. We will have several gains for our customers as we will have quick service in order to prevent long lineups and frustrated customers. This is very important aspect that we have to get right because if customers are waiting a long time for their food, many will not return causing our company to lose future business. At Gryphon’s Greens, we will have many options for our customers to choose from that will range from burritos to grilled cheese. We want to make sure there are enough options in order accommodate everyone’s needs because we do not want customers complaining that there are not enough options to

Before I picked a solution to this opportunity I looked at Red Lobster’s mission statement, its core values, its capabilities, resources and the objective of the CEO. I also examined the characteristics of all customer segments

To owner, Rocky Aoki and his team, their understanding on consumer patterns became their advantage; the consumer’s distrust of exotic food and their enjoyment of eating in exotic surroundings, and the customer’s interest in watching their food cooked. Though unique, this system allows the business for greater control on the flow and options given to the customer.

To provide quality product, extensive menu of delicious foods, ensure customer awareness and loyalty and also have good publicity.

Customers is an important justification of a company’s success. Considering the interest of customers and portraying a good image to its customers, it had come out with different variety of meals. For example, the KFC offers kid’s meal which gives children free

Lean is defines the manufacturing philosophy that reduces the time between the shipping and customer demand, which based on the systematic method by eliminating waste, that means giving the customer what they want when they want it, and don 't waste whatever. Rahmana, Sharif and Esa (2013) suggested lean production is mentioned to improve the company 's performance from the philosophy in reducing waste in order. That means, lean system destination is the decrease cost by removing the non-value activities, which they are applying a category of tools and techniques for checking and eliminating defective in the production process. In the Evenort Company should emulate the five overriding principles of lean thinking in terms of implementing lean that there is guarantee the company has been driving correctly in the lean manufacturing (Cardiff 2015) as can show in table 1.

Global leadership in offering the best food products enabling people to eat and live better.

Market volume for the confectionery industry is flat due to the changing trend in consumption driven by the changing age in distribution of the population. Growth is only driven by price increase at 10%. Distribution / availability and visibility are seen as important elements in influencing the sale due to the nature of its products, impulse items. In addition to this, the bargaining power of the retail trade has been shifting away from the suppliers (i.e. manufacturers like Adams) and is in favor of the