Case Study: Cost-Benefit Analysis: Entrepreneurship

Matt Grant is an ambitious businessman who has found himself at a critical life crossroad as he faces possible discharge from his corporate career while conceptualizing an innovative business endeavor. Trekking through a handful of failed corporate projects with the company he currently works for, he must decide whether he wants to play it safe and remain a corporate employee or take an opportunistic leap of faith in the business realm. Matt is not alone in his experiences. His wife journeys with him through his trials, and also experiences career setbacks as a result of Matt's past failures.

With these eleven core values in place I must build harmonious relationship daily with all types of customers. Building a rapport with customers is rewarding and challenging in every aspect. The most difficult is the communication process, ensuring the message is sent and received on both ends. Engaging customers one on one is time consuming but rewarding in building rapport. Through the door of operations enter customers with many different personalities and cultures with needs and

Of course, there are ups and downs in any occupation, Matt would encounter some difficult customers both in person and over the phone. He had recorded more cases of over the phone of people that got upset, even though he would try everything to satisfy them, some customers are just extremely difficult to please. On the other side of the coin, he enjoyed a great interpersonal relationship with the owner of the business. This has further energize his passion to help grow the business and also improved his own sense of

4. Control – When handling a customer you have to be in control of every situation that you are stuck in.

Understanding and listening attentively to the customer is important to the success of a business.

9) Explain how to deal with different customer behaviours and personalities to achieve customer satisfaction.

As a Learning and Development Practitioner, I am fully aware of the importance all customers have in any organisation and I need to meet their needs and deliver the promised level of service at all times.

The Affordable Healthcare Act has opened up opportunities for many citizens across the United States. Since the bill passed in 2010, the United States Health Department has recorded “about 16.4 million uninsured people have gained health coverage” (2014). Now that many people have been granted the chance to receive a regular check-up from the doctor’s office or go to the emergency room to receive urgent care, there are not enough primary health care professionals to assist those who are in need. The shortage of health care professionals has become a rising problem in the United States. According to the Association of American Medical Colleges (AAMC) over the next 10 years the United States is expected to have a shortage of primary care doctors

1.3: Challenging customers can range from being short tempered individuals to people who come across a language barrier, it is important

(A). Performing a cost-benefit analysis would help the project manager and team compare and establish vendor financial and non-financially benefits. By performing a cost-benefit analysis, the project manager can gain benefits by selecting vendors and suppliers that specialize in certain areas. Performing the cost-benefit analysis would highlight vendor strengths in delivery, flexibility, quality and reliability, fair price, familiarity, and financial and business stability that would best meet the established project budget and hospitals and ambulatory care facilities with the necessary framework for EHR exchange. Choosing a vendor with a good delivery history would eliminate waste when purchasing needed EHR software and equipment, this

P3 – Explain how focussing on the customer, by providing good customer, is essential to retailing

Matt has to collect information about “How much efforts does a customer have to produce to do business with the company?”. Because the way of communication should be easy and understandable. Otherwise, he has to look for some other way to communicate

Working by your own entails to make decision about your company every single day. For the most part everything relies on the business owner even if you have employees. An entrepreneur needs to ask and learn about their company as much as possible and frequently. Under the name of the owner or president, you are responsible to keep bringing work for your workers, payroll, materials, labor, clients keep up to date the accountant books, and with the state and federal treasury and the list goes on and on.

The main focus of Jeff’s corporate strategy is customer service. Instead of focusing on the competition, he focuses on how he can improve his customers’

Your customers judge your business by the people you hire to work for you. From the sales person behind the counter, to the cook in the kitchen, you must do your hiring with your customers in mind. In addition