Case Study : Domino 's S

By 2010, Panera Bread Company (PBC) stood ahead of the crowd; once a pioneer in the fast casual concept of dining, the organization has now far surpassed its competition (Vincelette & Fogarty, 2010). Enduring economic challenges that only strengthened the organizations position as industry leaders while competitors struggled to exist, Panera’s co-founder and majority shareholder Ronald Shaich pushed through the years with strategic plans, implementation, and actions (Wheelen, Hunger, Hoffman, & Bamford, 2015), that led to success in creation of the “fast-casual” innovation of dining (Vincelette & Fogarty, 2010). The concept offered consumers healthier, quick dining choices in comparison to the outdated version of fast food chains (Vincelette & Fogarty, 2010). Food wasn’t the only attraction that led to brand name recognition...trends towards an atmosphere that was cool and inviting with upscale decor, inviting, comfortable atmosphere (Vincelette & Fogarty, 2010), warm and friendly welcoming employees, and product and menu diversifications contributed to Panera’s appeal (Rowe, 2006). This made consumers wanting to come back (Vincelette & Fogarty, 2010), therefore adding to the quality and value of the company’s organizational structure and social culture (Wheelen, et al, 2015). Shaich’s vision used strategy as a means to expand the organization in many

The Australian pizza industry is among the most competitive in the world dominated by the market leader, Domino’s Pizza Enterprises Limited (Ibisworld 2013). Today, the publicly listed company is the principal largest, low cost, pizza chain in Australia operating four hundred and ten retail food outlets, employing over 21,000 employees Australia wide (Ibisworld 2013). The business currently provides customers with pickup and delivery pizza meal options offering customers the traditional methods of ordering such as telephone calls and in store walk-ins as well as a digital ordering service via online mobile applications and a desktop website.

Domino's Pizza is an American restaurant chain and international franchise pizza delivery corporation headquartered at the Domino Farms Office Park campus in Ann Arbor Township, Michigan United States, near Ann Arbor, Michigan. Founded in 1960, Domino's is the second-largest pizza chain in the United States (after Pizza Hut) and the largest worldwide, with more than 10,000 corporate and franchised stores in 70 countries. Domino's Pizza was sold to Bain Capital in 1998 and went public in 2004. Domino’s Pizza offers customers a full menu to choose from, including four types of pizza crust (thin, hand-tossed, deep dish and Italian Style), Domino’s

Authoritarianism is another form of leadership. Authoritarian leaders have qualities which include, good decision making, giving commands; their decision making does not usually involve others and they are motivational. According to Ballou & Landreneau (2010) they found that authoritarianism is influenced by personality through childhood and family characteristics. Those who practice an authoritarian leadership style believe in a hierarchy, where the ‘most powerful sits at the top, and the least powerful sits at the bottom’ (Ballou & Landreneau, 2010). These leaders can be extremely manipulative in order to achieve what they believe is necessary. Goals are devised by them alone, and command others to conform and achieve them together. Ballou

Italian foods are very popular especially pizza. One of the most well-known pizza companies is Dominos. Patrick Doyle CEO of Dominos plays no small part in Dominos success. “We have to wake up every day and figure out how to get better,” proclaims Patrick. Although it’s safe to say we all like Dominos are pizza from anywhere in general.

The fast food industry is ever growing, and dominos is ever growing. There are concerns with… Trends of the Industry –

Autocratic Leadership- The individual who is in the position of authority makes all decisions, with little to no input from any other members of the staff. Their opinions and beliefs about how the facility should run supersedes that of anyone else. This method of leadership can be effective in an emergency, or situation where immediate action is necessary, but in a long-term sense may make your employees feel undervalued or unappreciated.

Annebel H.B. De Hoogh, Lindred L. Greer, and Deanne N. Den Hartog are respected instrctors at the universities of Standford and Amsterdam. They instruct in their respective universities’ School of Business. Within this article these instructors explain the impacts of autocratic management on the psychological safety of the team. They did a study of 60 retail outlets to explain their different hypotheses. The first hypothesis explains that power struggles help control the effects of autocratic leadership. The explain that when power struggles are low than the psychological safety is positive in terms of autocratic management, but when the power struggles are high, the psychological safety is negative in terms of autocratic management. The second hypothesis states, “Psychological safety is positively related to team performance” (De Hoogh, Greer, & Den Hartog, 2015). The final hypothesis in their article explains that autocratic leadership is related to team performance because power struggles and autocratic management effect psychological safety, therefore it is related to performance. Through these three hypotheses,

Domino’s Pizza Enterprises Ltd which is located in Australia is the biggest chain of pizza in Australia. Domino’s Pizza holds franchise rights for the Dominos brand in Australia, New Zealand, France, Belgium, the Netherlands, Monaco and Japan. Domino’s Pizza Inc., a US company, owns the Domino’s brand.

The first leadership style is autocratic. Autocratic leaders are the ones in charge. This leadership style is one of power and authority. Group situations or settings do not work well, as the autocratic leader feels other opinions do not matter. Others in the workplace do not have a say in what happens and have little or no freedom to agree or disagree (Lamberton & Minor, 2014). Autocratic leaders tend to make decisions in a way that dictators do, by

First, what is “Autocratic style”? This is often considered the classical approach. It is one in which the manager retains as much power and decision-making authority as possible. The manager does not consult employees, nor are they allowed to

Historically, Domino’s Pizza has been a strong player in both the domestic US and international out-ofhome pizza marketplaces. With more than 9,300 locations in 65 countries, Domino’s is the number two pizza restaurant behind Pizza Hut and number one in the pizza delivery segment with market share numbers approaching 20 percent.1 (See Exhibit 1 for a ranking of the top 50 pizzeria brands in 2009 by sales.) In recent years, how ever, Dom ino’s ha s com e un der c onsumer fire and, although masked by

The findings of the presented case have reflected the Patricia and Philip are two different leaders of the organization. The leadership styles followed by these two different leaders are quite differentiated from each other. In this context, the leadership style followed by Patricia in the case is quite similar to the autocratic approach of leader. The case has illustrated that Patricia is known as woman of action, who likes to accomplish her objectives by any means. As an autocratic leadership, she likes everyone to follow her instructions (Case Study: A Challenge for Mann, 2011). Another crucial highlight of management style of Patricia is that she does not like to explain the reason behind any decision taken by her. Lack of communication with staff is an integral aspect of leadership style followed by her. This can be evident from the views of Munir, (2012), which specify that an autocratic leader does not consider the views and opinions of his subordinates and likes them to perform the tasks assigned by him or her to them (Munir, 2012). Along with this, in the leadership behaviour of Patricia, the staff members of the company has become quite scared of losing, their jobs, as it was clear instruction from the side of Patricia to work according to her

Domino’s Pizza is the No. 1 Pizza Delivery Company in the world and the undisputed pizza delivery expert. The Company has a unique business and operation model and is a pioneer in the fast food industry. Since 1960, Domino’s Pizza has successfully expanded from 3 outlets in the United State to 9,350 stores operating in seventy countries. Domino’s operation in Malaysia and overseas uses the franchise model. The parent company, Domino’s Pizza LLC is head quartered in Michigan, United State of America. It maintains overall control on the sourcing and supplying of raw materials to the master franchises and enforces quality of the service and products sold. Founded in 1960, Domino's Pizza is the recognized world leader in pizza

When it comes to pizza, everyone has an opin ion . Some of us think th at our current pizza is just fine the way it is. Others h ave a favorite pizza joint th at makes it like no on e else. And m any pizza lovers in America agreed up until recentl y that Dom ino 's home-delivered pizza was amo ng the worst. The home-delivery market for pizza cha ins in th e United States is approximat ely $15 billion per year. Domino's, which owns th e largest home-delivery market share of any U.s . pizza chain, is find ing ways to innovate by overhauling its in-store transaction processing systems and by providing other us eful services to customers, su ch as its Pizza Tracker. And