Case Study Elizabeth

Dependable-arriving to work and appointments on time, keeping track of and control of equipment, meeting deadlines, being in the right place

‘You should be alert, businesslike, firm and unapologetic. But you must avoid showing anger or frustration even when you feel it.’

I need to take time to listen and understand the individual. I should adjust the length of conversation to maximise the individual’s ability to remain attentive and help decrease stress levels. I may need to give instructions and have conversations in a quiet calm environment. I should describe job tasks clearly and concisely and simply. I need to break down large tasks into clearly defined small steps keeping descriptions short and direct.

Jennifer you are very dependable and you have shown your ability to complete assignments accurately and on-time as well as the ability to follow required procedures and guidelines. Jennifer you are able to work independently and with little to no direction from me. Jennifer I can depend on you to complete a priority assignment by the requested due date. Jennifer you have a 100% success rate when sending your required reports to me. If you are not able to submit a report to me by the required time frame you let me know in advance with a reason why and the date that you will be submitting the report.

All staff are further expected to have a good awareness of the Code of Conduct and abide by the same throughout their role, specifically expecting all staff to be tolerant, provide a pleasant working environment, be receptive and professional, respect others feeling and confidentiality and not to stereotype or pre-judge.

New York, NY - High school cheerleader was rushed to Roosevelt Hospital Thursday evening, after suffering a broken wrist in an attempt to save her stunt group, on the Upper East Side.

- Actively listening. (6:04) The client gave Nancy a detailed description of what he wanted to do in terms of consolidating his debt via a refi. When Nancy warm transfers the call, she makes it apparent that she missed this key information that was provided, by telling this to the client she "wasn't able to give ____ the information you provided." Try taking notes, this is important so that we can set our team members up for success and demonstrate to our client's that we care.

In my role as Team Leader for the Department of Immigration and Border Protection (DIBP) and as an employee of the Australian Public Service (APS), I am required to always uphold and promote the APS Code of Conduct and maintain a high level of integrity, professionalism, honesty and accountability. Working in a high pressure environment where tensions often arise, I strive to maintain an even perspective on issues and support my staff at all times.

She is familiar with data mining systems abilities and request data to help with her cases that show possible marriage fraud. Recently interviewing officers have been given a training class for looking for fraud indicators and to develop the facts during a separation interview better. During this next rating period, Officer Haymaker needs to work on being more creative with the interview process than spending so much time preparing statements. Probing for fraud is better to allow the conversation to follow its own path than preparing a complete statement beforehand. Officer Haymaker has the instinct and the drive to pursue fraud matters, just needs to focus

Alisha’s strengths are revealed when she is working with a difficult taxpayer. She shows empathy, understanding, uses a soft voice and listens intently. She uses these skills to assure the taxpayer that she is willing to be their advocate. Additionally it shows she is comfortable in her abilities to process the information heard and apply it to whatever she is to accomplish. Alisha’s ability to listen has many times helped with the RETR program and finding additional important information needed. Her desire to know more of the processes of the programs we offer, qualifications, and how they work will help her to achieve even more in her position. Alisha is dependable and always an employee I can call to assist in any area including the branches.

She will continue to respond to inquiries with efficiency and accuracy. Deborah will continue to exhibit appropriate discretion when communicating with customers.

Chairperson Statement on expected conduct and decorum at Commission Meetings. The Board of Fire Commissioners welcomes you. The Board will operate with transparency and will properly post public notice and agenda for our meetings. The goal is to restore the public trust in this Board and its work. As Chair of this Board, I will run the meetings with decorum and respect, following Roberts Rules of Order. Doing so will allow everyone to be heard and for this Board to make decisions with both public and internal discussion and without confusion. Citizens comments are a part of the agenda and the District welcome it. The District asks that you identify yourself, that you keep your comments to two minutes, and that you be courteous and

If I was doing Sue’s employee performance review I would start off by saying that she communicate with customers well. Also

During the fiscal year, I have demonstrated EY Values, I’m constantly in compliance with the firm policies, structures, values and protocols. I also follow the ATH log in policies to always report in office earlier than required and proper process in taking leaves. In each engagement, I take initiative to create and evolve a culture that engages, empowers and energizes our people. I make sure that I present myself as a reliable, trustworthy, and respectable person. In terms delivering of quality and effectiveness, I incorporate EY methodology and apply ATH best practice that leads to excellence in work and drives quality in our profession. I demonstrated analytical thinking when identifying issues and make sound judgment at most critical times.

Evans consistently demonstrated his abilities to foster relationships and portray the agency and himself in a positive manner. He achieves excellence in this goal by maintaining awareness, a positive demeanor, and command presence while on duty and / or view of the public. Additionally, He observes and reports suspicious activities in his work locations that can be enhanced in order to promote public trust.