Case Study Ethical Dilemma Of Ups

Since 2013, UPS has updated their mission statement and core goals. Although the company addressed aspects of employee ownership, long-term growth, and social responsibility, the firm has since expanded on their commitment to sustainability and their importance on a caring corporate culture for employees and shareholders. The proposed vision statement emphasizes UPS’s strategic position to create a competitive advantage through the globalization of trade and the development of

This is the primary business segment of UPS. It has positioned itself to be the leader in U.S. domestic operation of this segment. This segment of the industry is fairly concentrated in global level as well as in the domestic level in the U.S. Top 3 large companies make over 43% of global market share. This is mostly due to the competitive requirements such as large capital, complex and integrated network, expertise, and technology. These factors are very difficult to bring together in a short time horizon. This also creates entry and exit barrier into this industry. The followings are some of the key players of this industry segment.

UPS’s approach toward sustainability is consistent with these four approaches. The individual approach will help in the future because they collaborated with other companies that built product partnerships. Which leads them to understanding each other’s strengths, weaknesses and shared values. The moral-right approach was combining perspectives in a materiality matrix. It was implemented within UPS by their safety training delivery truck drivers in certain emerging economies. The justice approach, where UPS convene others sources of strength. When combining multiple customer donation shipments, it reduces the transportation costs by sharing trucks. The Utilitarian approach by UPS’s willingness to ensure disaster relief donated products are received on time.

In this paper we answer a series of questions on the case study "UPS competes globally with information technology". This is then followed with recommendation on how UPS can increase its efficiency with the MIS system and how they can implement an improved version of their current MIS system.

Ups is a well-known worldwide private sector shipping company that serves any customers. The company was founded by James Casey and Clyde Ryan in 1907. As the company grew over the years with its services there where higher demands and faster services. The company had to invest in more servicing vehicles such as airplanes, train cargo, more trucks and buildings. As we fast forward the company’s management is known as a military style which is organized to get faster production in an efficient timely manner. The company is broken down in different department like sorters, unloaders, loaders, taping clerks and delivery drivers.

In order to understand the expansive information systems that UPS uses, it is important to understand UPS’s background. UPS was founded in 1907, when James E. Casey established the American Messenger Company in Seattle Washington (“Company History”, n.d). Initially, the company focused on delivery for retail stores (“Company History”, n.d). By 1918, the company became one of the largest package delivery services in Seattle (“Company History”, n.d). In 1919, the company began expanding, which resulted in the company changing their name to the United Parcel Service (“Company History”, n.d.). The company began expanding at a rapid rate by buying local package delivery services (“Company History”, n.d.). In 1999, the company became a publicly traded company (“Company History”, n.d.). Currently, UPS operates in more than 220

In today 's world where multi-billion dollar corporations can have such a strong force and presence over the world, It 's important that these companies take some social responsibility. Ethics should play a strong role in how a company behaves and performs its services. The United Parcel Service have taken no exception to that rule. UPS was actually ranked as one of The world 's most ethical companies by Ethisphere Institute for the tenth year in a row. That 's quite an achievement for such a large corporation to accomplish in today 's age. In fact Chief Compliance Officer for UPS, Mohammad Azam stated “At UPS, operating as an ethical company means doing what we say we will do, in business conduct, in our impact on the environment and in how we touch the lives of people in the communities where we live and work. Operating with high ethical standards internationally is part of the culture of UPS and this commitment is shared throughout our organization,” .(UPS pressroom) Strong statements such as this are ideal for large companies because it shows this philosophy is engrained in the fabric of the company itself, you want the least important, to the most important employees to all follow this ethical code. UPS has an official Ethical code of conduct on its company website that delivers 50 pages of rules and guidelines that UPS expects every employee to work by. A company that does this shows they care about its employees and its customers This is not to say UPS

UPS has a deep legacy of experience and expertise, and a heritage of doing the right thing for their customers, communities and employees. They are in the business of connecting their audiences to the things, people, places and answers they need, the moment they need them. They never stop looking for ways to be better so their team members can be at their best. They do this by uncovering new ideas, transforming their business, or simply doing more with their day. The UPS brand helps them bring this heritage and DNA to life, from the words they say, to the colors and photography they choose, to the experiences they deliver. By upholding and protecting the brand, UPS continues to build lasting relationships with their audiences, meet their

In order for UPS to successfully maximize on long term profits, they would need to understand what the economy needs. For example, economists assess the success of an economy’s overall performance by studying how it could achieve high rates of output and consumption growth. UPS is committed to the provision of specialized transportation services, financial and logistic services to their clients, and they also help in providing the largest package delivery across the world. The company has maintained a large scale of operations, and it can also provide the broad base customer services in various major international markets. The global economy evolves daily, and UPS supply chains have grown more in numbers, requiring advanced knowledge

UPS is a global package delivery business that specializes in not only managing the movement of goods, but the information and funds that moves with those goods in more than 200 countries and territories worldwide. UPS’s target market is primarily U.S. companies that ship business to business via ground delivery and whose delivery time is not

The overall performance of United Parcel Service (UPS) during the past year was good. The company 's ROI for the last five year is 14.27 while the industry average is only 12.70. UPS is the market share leader in the express delivery market with a 53% share of the market, and 50% in the ground shipping industry (Lazich, 2007). Based on its Net Profit Margin, Return on Assets, and Earnings per Share the company 's profitability is strong. Overall, UPS performed well in 2006.

3. Who (if anyone) would benefit from setting strict regulation requirements including labeling of genetically engineered foods? Who (if anyone) would be harmed

Ethical behavior, which the organizations exhibit may affect their reputations along with their relations with customer. Proper ethical behavior means that the company goes by their standard protocol about procedures along with sees at individual interest of their customers. Such a paper looks at the mercury energy; the state owned organization in the New Zealand has been accused of contributing towards death of one of their consumers because of power disconnection. Mercury energy actions are condemned nationwide being the organization had perceived to concentrating on adhering to the rules apart from listening to issues of customers.

The UPS company is a multinational company and this means that the company needs to give attention to the different external factors like politics, economy, social, and technology. UPS needs to give attention of the political governments of the countries within which they operate. Because of the different political instability that has been seen in some of these countries, the company must invest in the countries which are politically stable. For example, the company recently declined venture into some countries in Africa because the political ambience in these countries were quite unstable. In the event that these countries

UPS is a global leader in logistics, offering a broad range of supply chain solutions including transporting packages and freight, facilitating international trade, and deploying advanced technology to more efficiently