Case Study

1121 Words May 12th, 2013 5 Pages
Case Study: Westover Electrical, Inc.
Westover Electrical, Inc., is a medium-size Houston manufacturer of wire windings used in making electric motors. Joe Wilson, VP operations, has experienced an increasing problem with rejected product found during the manufacturing operation. "I’m not sure where to begin," admitted Joe at the weekly meeting with his boss. "Rejects in the Winding Department have been killing us the past two months. Nobody in operations has any idea why. I have just brought in a consultant, Roger Gagnon, to take a look at the situation and make recommendations about how we can find out what is going on. I don’t expect Roger to make technical recommendations–just see if he can point us in the right direction."
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QUESTIONS: 1. Prepare an outline for Roger Gagnon’s report. 2. What charts, graphs, computer printouts, and so forth might be included in the report? 3. Prepare Gagnon’s recommendation, with justification, on one page. 4. Prepare the detail necessary to supplement Gagnon’s recommendation and justification so that Joe Wilson will understand how Gagnon arrived at his recommendations.
Case Study: Southwestern University

The recent success of Southwestern University’s football program is causing SWU’s president, Joel Wisner, more problems than he faced during the team’s losing era in the early 1990s. For one thing, increasing game day attendance is squeezing the town of Stephenville, Texas, and the campus (see Southwestern University: B, in Chapter 4). Complaints are arising over parking, seating, concession prices, and even a shortage of programs at some

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