Essay about Case Study

Understand and identify personal triggers that lead to conflict. Become conscious of their nonproductive approaches to conflict and the alternatives they have in dealing with certain situations. Learn skills in communication, negotiating, mediation, avoiding violence and managing stress and emotions.

One way Ken can open this conversation more productively is by owning his feelings and thoughts. Ken can do this by using “I” language instead of “you” language (Wood, 2012). By doing so, Ken would take responsibility for his thoughts and feelings, therefore making the conversation more productive (Wood, 2012).

Martin, a behavior analyst, is working with Sara, a 14-year-old girl with severe developmental delays who exhibits self-injurious behavior (SIB). The self-injurious behaviors included pulling her hair, biting her arm and banging her head against the wall. After conducting a functional analysis, Martin decided to employ an intervention program consisting of differential reinforcement of other (DRO) desired behavior. Martin collected data on Sara's SIB before and during the intervention. Below is a depiction of the data that Martin collected:

Q #1: Using the chapters on language and emotions to help frame your answer, suggest two ways that Ken could open this conversation more productively, beyond clearly expressing his emotions and using “I” language.

This scale, is directly related to communication. The results of this core scale suggest both Chris and Olympia feel as if their issues that they have, at times never get resolved. Further both strongly agree that they engage in very serious dispute over small or unimportant issues. Another dynamic that both Chris and Olympia scored high in was in the dynamic of partner dominance. Though Chris scored slightly higher than his wife Olympia, they both feel that their partner is trying to take control of or mange their life. This can be very contributory to the low PCA score in the scale of conflict resolution. Whenever the couple experiences a dispute if both are only interested in forcing their views on each other or they both interpret each other as controlling, they may become defensive and something small can escalate quickly. Similarly to communication, conflict resolution is a two person task in a marriage. Chris may need to be sensitive to his wife’s past of being abused and how it may effect her opening up.

Second, Sarah realized that just as her mood was important before having a conversation, Pete’s emotions were important as well. She waited until he had time before being distracted and simply told him: “We need to talk. Is this a good time?” In this case, he said yes, but often we see that our partners are not so flexible. In that case, you want to emphasize that it is important and set up a time to talk that same day.

Prompt #1: Consider the five styles of conflict resolution described in this chapter. Select two of one in this situation.

A number of underlying problems rose to the surface when Carl Robins faced his current situation. Procedures that either were in place but not followed or never defined require attention to avoid this problem in the future. The problems span over several departments. The lack of communication between the parties involved is the main problem. New hires need to know what paperwork is required and when the paperwork is due. Monica Carrolls needs to know about any problems that surface that have to do with the current hiring process. The human resource department must make sure that adequate materials are available and up-to-date. The various departments must put forth a concentrated effort in order to handle this

In November of 2008 Dan Skovronsky, founder and CEO of the biotech start-up Avid Radiopharmaceuticals, had a very important decision to make regarding the future of his company. One option was for Dan to run the trials for both AV-45 and AV-133, commit to the Easton real estate space, take on $7.5 million venture debt, and start raising money. This option could potentially allow for the company to experience rapid growth and capture a competitive advantage in molecular imaging for Alzheimer’s and Parkinson’s. The other alternative for Dr. Skovronsky was a “Hibernation” strategy where the company would take on no venture debt at all. Trials for AV-133 would pause; and only AV-45 would

     A student on the dean’s list every semester, Carrie came into treatment because she felt she was simply not herself anymore. She used to remember times when she was happy. Recently, her boyfriend had just broken up with her. She was dating him for approximately ten months. The breakup came out of no where and she was not expecting it. At one point they had talked about taking a break, but it was brief and they both decided against it. However, she did mention that he was the reason she was here. He felt it was time for her to take control of her life again and be the person she was when she started seeing him. She admitted she knew she wasn’t the same either and when he said that she promised him to

When faced with the need to analyze and evaluate alternatives you need to come up with the disadvantages and advantages of each. In this case there are advantages in working as a team and mentoring your subordinate which is what Mr. Hoffman should have done with Ruth. It is also what Ruth should have done with Mr. Hoffman. This preferred alternative should provide for a solution in this case.

Parvaderm Corporation is a manufacturer of women’s personal-care products. The company’s line of products includes facial creams, hand and body lotions, and a full line of women toiletries sold under different brand names. Products are sold by drug and food-and-drugstores through rack jobbers. Rack jobbers are actually wholesales that set up and merchandise retail displays.

In taking the management role, I will find a way to create a strategy to maintain a nonunion employment situation. Some important facts about this case study is that Custom Conveyer Division employs about 120 production employees and 11 supervisor/management positions. The 120 production employees are split evenly between five semi-skilled job classifications. There are two other plants in Cumberland that hire employees with the same type of skills and start pay about $1 less an hour than CCD. There is room to expand the company but work has been steady lately, a layoff is possibly in two months if new orders aren’t received.

They have distribution channel through which they sell their product, due to which there is lack of direct interaction with the customer.

Question 1. What competences has IBM had to invest in arising from its transformation from a ‘product-centric’ to a ‘service-centric’ organization?