Public Relations and Society | Assignment 1 | PR strategy of Hilton Hotels and Resorts | | | | | Module: BUSM 3071 Student no: 10010616 Module Leader: Christian Schnee Date: 19/11/2012 Hilton Worldwide is one of the world’s largest hotel companies, which operate more than 3,700 hotels around the globe. The company’s flagship brand, Hilton Hotels and Resorts, has more than 540 properties in 78 countries across six continents. The Company stands as the stylish, innovative leader in the
Marketing Plan of Hilton Hotels & Resorts in China [文档副标题] [作者姓名] Executive Summary This report seeks to devise a marketing plan for the implementation of the marketing strategy of the Hilton Hotels & Resorts in China. In particular, this report analyzes the external environmental factors facing Hilton Hotels & Resorts in China using PESTL analysis, as well as a market analysis for the hotel and resorts industry and the competitors of Hilton Hotels & Resorts in China in terms of brand awareness
of previous studies show that ways to encourages employees to work hard are having appropriate human resource management policies and practices. In case of Hilton Worldwide, the company provides many programs for employees which help to make better working environment and give opportunities to improve themselves. Although the organization achieves to develop employee quality, the services that offer to its customers are not good enough to content them. Therefore, in the further studies, the company
purpose of this case analysis is to address the key marketing issue for the Hilton Hotels. The marketing strategies Hilton should pursue in the hotel and gaming markets will be discussed and recommendations will be made. In addition, the use and implementation of the SWOT analysis will be incorporated throughout the discussion. Information will be provided from the case study and the use of secondary resources for support of the marketing strategies recommended for the Hilton Hotels. Market Summary
Hilton HHornors world wide : loyalty wars Hilton Hotels regards frequent guest programs as the lodging industry’s most important marketing tool, serving to direct promotional and customer service efforts at the heavy user. How should management of Hilton’s international guest’s rewards program respond when Starwood, a competing hotel group operating several brands, ups the ante in the loyalty stakes? Jeff Diskin, head of Hilton HHonors (Hilton’s guest reward program), opened the wall street
Rooms Division Operations Management Table of Contents Executive Summary This case study explores the importance of Room Division service in hospitality industry. The task 1 discusses the different services provided by the rooms division in different circumstances. The impact of different operational issues in managing the front of house area is evaluated in the second task. The third task discusses the different features that
Hospitality Industry A Case Study of Hilton Hotel Contents INTRODUCTION 3 ICT (INFORMATION AND COMMUNICATION TECHNOLOGY) IN HILTON GROUP OF HOTELS 4 *IMPLEMENTATION OF ICT IN FRONTOFFICE OPERATIONS 5 *IMPLEMENTATIONOF ICT IN MARKETING, DISTRIBUTION AND SALES 6 *BACK OFFICE USE OF ICT IN HILTON HOTELS 8 *EMERGING NEW TRENDS IN INFORMATION AND COMMUNICATION TECHNOLOGY 9 *SAFETY AND SECURITY USE OF ICT IN HILTON HOTEL 11 *ENERGY SAVING ASPECTS IN HILTON HOTEL 12 CONCLUSION:
Abstract: How hotel companies keep being successful in international hotel industry (IHI). Nowadays, the stiff hospitality industry situation puts more stress on hotels, especially on international ones. Furthermore, clients who purchase hotels’ products are not only for a place to stay, but more eager to pursuit for an impressive accommodation experience. Globalization helps hotel corporations represent themselves to the world and succeed in operation more easily. While localization makes hotel firms better
The Research topic: The impact of Customer Satisfaction on Brand Loyalty in the UK. The case study of Hilton Hotels and Resorts. INTRODUCTION 1.1 BACKGROUND OF THE STUDY Customer satisfaction is arising as a big challenge in the hospitality industry. Brands are introducing and accepting in every good economy, which give an indication that customers are not only giving importance to tangible products and services but they also look for the self-esteem behind the scene.(Sutton, 2003). Dr. Mary
| MirayYoldaş2009435046Tourism Management | | Name:Surname:Students No.:Department: | GökhanYavuzsoy2009432075Business | Name:Surname:Students No.:Department: | AnnaBaumann1012435082Tourism | | | CONTENTS 1 - INTRODUCTION 2 1.1 - HILTON : “A HISTORY OF FIRTS” 2 Vision 3 Mission 3 Company Values 3 2 - MARKET SEGMENTATION & TARGET MARKET 4 3 - INTEGRATED COMMUNUCATION CAMPAIGN 8 3.1- ONLINE ADDS 8 3.1.1 - DISPLAY/ BANNER ADDS 8 3.1.2 - MAP ADD 9 3.1.3 - RICH MEDIA